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Awesome Support (WordPress) to DigitalGenius
migration service

Effortless , no special expertise or coding required. A complete Awesome Support (WordPress) to DigitalGenius data migration tool.

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Your best tool for Awesome Support (WordPress) to DigitalGenius data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and tool development processes. Just pick customer info you need to migrate and set off with the transition when comfortable.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the new solution and observe the miracle happening.
Record completion
Transfer your help desk records in full to ensure that no ticket has lost essential customer service details.
Easy procedure

You don’t have to bother about coding or continuously control each piece of info transferred.

Just link your source and target, pick what you need to migrate and let the Migration Wizard do the rest for you.

Data dependency

Your information migrates complete and we mean it.

Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our staff members have see your credentials or other information.

You may rest assured that with HDM no data breaches will take place.

You control the process

Manage your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Simple & effective

In just a few clicks you will be able to pick what goes where, when it starts, and how.

Our software took customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Customer priority

As a migration service provider, we aim to offer the best possible migration tool. Yet, our priority is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Awesome Support (WordPress) to DigitalGenius

Castle gates

Strong safety of your information

The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right destinations in DigitalGenius.

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Sustained connection between object and people

When migrating your data from Awesome Support (WordPress) to DigitalGenius we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Awesome Support (WordPress) to DigitalGenius

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Awesome Support (WordPress) to DigitalGenius work

  • Prepare

    Register and go to our migration service.

  • Connect Awesome Support (WordPress)

    Select and connect your Awesome Support (WordPress) support desk with HDM.

  • Connect DigitalGenius

    Give the right to access your DigitalGenius account.

  • Detail your needs

    Let us know what components of your migration you need to tweak

  • Get your needs estimated

    We'll research your application and get back to you with a the overall cost and a scope of work.

  • Migrate from Awesome Support (WordPress) to DigitalGenius everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your DigitalGenius import

Our staff would be more than happy to run a customized migration if you have specific requirements.
Get a price estimation

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