Awesome Support (WordPress) to DigitalGenius
migration service
Effortless , no special expertise or coding required. A complete Awesome Support (WordPress) to DigitalGenius data migration tool.
Awesome Support (WordPress) to DigitalGenius
Your best tool for Awesome Support (WordPress) to DigitalGenius data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Skip the platform analysis and tool development processes. Just pick customer info you need to migrate and set off with the transition when comfortable.Easy migration
No specific knowledge or skill needed. Just select what data will go to the new solution and observe the miracle happening.Record completion
Transfer your help desk records in full to ensure that no ticket has lost essential customer service details.Easy procedure
You don’t have to bother about coding or continuously control each piece of info transferred.
Just link your source and target, pick what you need to migrate and let the Migration Wizard do the rest for you.
Data dependency
Your information migrates complete and we mean it.
Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction archive.
Data protected
Your information is safe and sound with us. Not even all our staff members have see your credentials or other information.
You may rest assured that with HDM no data breaches will take place.
You control the process
Manage your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.
Simple & effective
In just a few clicks you will be able to pick what goes where, when it starts, and how.
Our software took customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.
Customer priority
As a migration service provider, we aim to offer the best possible migration tool. Yet, our priority is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from Awesome Support (WordPress) to DigitalGenius
Strong safety of your information
The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right destinations in DigitalGenius.Next
Sustained connection between object and people
When migrating your data from Awesome Support (WordPress) to DigitalGenius we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Awesome Support (WordPress) to DigitalGenius
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Awesome Support (WordPress) to DigitalGenius work
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Prepare
Register and go to our migration service.
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Connect Awesome Support (WordPress)
Select and connect your Awesome Support (WordPress) support desk with HDM.
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Connect DigitalGenius
Give the right to access your DigitalGenius account.
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Detail your needs
Let us know what components of your migration you need to tweak
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Get your needs estimated
We'll research your application and get back to you with a the overall cost and a scope of work.
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Migrate from Awesome Support (WordPress) to DigitalGenius everything
Move all your customer support records in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your DigitalGenius import
Our staff would be more than happy to run a customized migration if you have specific requirements.
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