Awesome Support (WordPress) to DiamanteDesk
migration service

Trouble-free , no special knowledge or programming required. A complete Awesome Support (WordPress) to DiamanteDesk data migration tool.

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The best Awesome Support (WordPress) to DiamanteDesk tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip complex data audit and tool development processes. Simply decide on what data you need to move and start the transition immediately.
Easy migration
No specific knowledge or skill required. Just select what data will go to the target platform and enjoy the magic happening.
Data completion
Transfer your help desk info in full to make certain that no ticket has lost critical customer support information.
Effortless process

No need to worry about scripting or constantly watch each piece of info moved.

Just link both platforms, pick what you want to migrate and let the system do the remainder.

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their previous data structure untouched.

You don’t have to worry that some data will be missing and service quality will decrease. Everything will arrive how you left it.

Data safety is paramount

Information is key which is why we created a tool that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.

You’re in control

Manage your information with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Guided migration

If this is your first migration, worry not. Helpful and simplified on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Except providing great customer service, we always aim to improve our customer service.

As a company, we want you to have the best possible service, which is why we are continuously putting so much effort to enhance the core experience.


Why you should use Help Desk Migration to switch from Awesome Support (WordPress) to DiamanteDesk

Castle gates

Strong safety of your records

The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the data end up being in the right places in DiamanteDesk.

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Sustained association between object and people

When migrating your records from Awesome Support (WordPress) to DiamanteDesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Awesome Support (WordPress) to DiamanteDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Awesome Support (WordPress) to DiamanteDesk work

  • Get ready

    Sign-up and go to our migration wizard.

  • Connect Awesome Support (WordPress)

    Opt and link your Awesome Support (WordPress) service desk with HDM.

  • Connect DiamanteDesk

    Grant access to your DiamanteDesk account.

  • Express your needs

    Let us understand precisely what elements of your migration you want to tweak

  • Get your preferences estimated

    We shall investigate your case and send you with a price range and a scope of tasks.

  • Migrate from Awesome Support (WordPress) to DiamanteDesk everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your DiamanteDesk import

Our team would be more than happy to run a personalized migration if you have special demands.
Get a price estimation

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