Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

Awesome Support (WordPress) to DataKnowl
migration service

Smooth , no special knowledge or programming required. A complete Awesome Support (WordPress) to DataKnowl data migration software.

More details

Your best tool for Awesome Support (WordPress) to DataKnowl data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and code development processes. Just pick customer info you need to transfer and start the transition right away.
Easy migration
No specific knowledge or skill required. Just choose what data will go to the new solution and observe the wonders happening.
Record completion
Transfer your help desk records in full to make certain that no ticket is missing vital customer service details.
Effortless procedure

You don’t have to bother about coding or continuously watch each record transferred.

Just link both platforms, pick what you want to migrate and allow the tool deal with the remainder.

Starting from the ticket requester to every comment author, your entire database will keep their previous data structure untouched.

You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will be waiting for you where you left it.

Data safety is priority

You data is key which is why we created a method that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.

Record mapping

Pick records that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to select anything you might ever need.

Step-by-step instructions

If you are new to data migrations, worry not. Useful and simplified on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Except producing great customer support services, we always aim to develop our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are continuously making great strides to increase the core experience.


Reasons to use Help Desk Migration to switch from Awesome Support (WordPress) to DataKnowl

Castle gates

Strong safety of your information

The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the records end up in the right destinations in DataKnowl.

Next

Sustained association between object and people

When migrating your data from Awesome Support (WordPress) to DataKnowl we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Awesome Support (WordPress) to DataKnowl

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Awesome Support (WordPress) to DataKnowl work

  • Prepare

    Register and go to our migration wizard.

  • Pick and connect your Awesome Support (WordPress) support desk with HDM.

  • Connect DataKnowl

    Grant the right to access your DataKnowl account.

  • Clarify your business needs

    Let us know exactly what components of your migration you need to modify

  • Get your preferences estimated

    We will investigate your application and send you with a price range and a scope of work.

  • Migrate from Awesome Support (WordPress) to DataKnowl everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your DataKnowl import

Our staff would be more than happy to run a personalized migration in case you have particular requirements.
Get a price estimation

Blog Articles You Might Find Useful

Help Desk Migration Checklist: Essential Steps You Should Take

Switching help desks may feel like walking into nothingness: you don’t know what to expect and what could go wrong. There are so many technical…

Help Desk Migration: Perks and Challenges of Manual and Automated Ways

Data migration isn’t a piece of cake. Many businesses think of the help desk migration like about a dangerous journey, full of risks, long waits,…

CRM or Help Desk — What’s the Difference Anyway?

The modern business structure splits into two these days. One is team CRM and the other is team Help Desk. “But why the divide? Aren’t…

Book a Call
cancel
%s
— %s