Awesome Support (WordPress) to CustomerFirst
migration service
Trouble-free , no special know how or programming required. A complete Awesome Support (WordPress) to CustomerFirst data migration tool.
Awesome Support (WordPress) to CustomerFirst
The best Awesome Support (WordPress) to CustomerFirst tool made for you
There’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.Save on your time and money
Avoid complex data audit and tool development processes. Simply pick what data you need to transfer and set off with the transition when comfortable.Easy transition process
No specific expertise required. Just select what data will go to the target solution and enjoy the wonders happening.Data structure maintenance
Transfer your help desk data in full to make sure that no ticket is missing vital customer service information.Automated tool
Afraid that you’ll have to use special skills to migrate your info? Don’t be as we made sure that our tool interface accessible as possible.
Link the help desks, choose data, click ok, and you’re done!
Data maintenance
Your customer data comes unite and we mean it.
Every email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is behind thick walls. Not even all our team members have access to your credentials or other information.
You may be certain with HDM no hacker attacks will take place.
Data mapping
Select data that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base articles, it will be possible to select anything you might actually need.
Efficient out-of-the-box solution
In only a couple of buttons to press you will be able to select what goes where, when it starts, and how.
Our tech engineers considered customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.
Customer service as priority
As a data import service supplier, we aim to propose the best possible migration tool. However, our priority is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to migrate data from Awesome Support (WordPress) to CustomerFirst
Strong safety of your data
The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right places in CustomerFirst.Next
Sustained connection between object and people
When migrating your records from Awesome Support (WordPress) to CustomerFirst we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Awesome Support (WordPress) to CustomerFirst
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Awesome Support (WordPress) to CustomerFirst work
-
Get ready
Sign up and go to our migration wizard.
-
Link Awesome Support (WordPress)
Opt and connect your Awesome Support (WordPress) service desk with HDM.
-
Connect CustomerFirst
Give the right to access your CustomerFirst account.
-
Clarify your needs
Let us know exactly what aspects of your migration you want to adjust
-
Get your requirements estimated
We'll research your case and send you with a total price and a scope of tasks.
-
Migrate from Awesome Support (WordPress) to CustomerFirst all data
Migrate all your customer support records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your CustomerFirst import
Our team would be more than happy to perform a custom migration in case you have particular requirements.
Get a price estimation Blog Articles You Might Find Useful
Help Desk System Reviews
The 3 Reasons to Move from HESK to SysAid
Hesk is a free self-hosted help desk solution. It is trusted by many of the small and mid-sized companies. HESK provides the tools to deal…
Help Desk System Reviews
7 Books to Boost Your Career as a Customer Support Specialist
There are dozens, even thousands of books written and published by support-minded folks on customer service, strategy, customer loyalty, persuasive speaking, comprehensive writing, team and…
Data Migration 101
How Much Time Does Data Migration Take?
It’s a fact: sooner or later successful businesses grow and it means drastic changes in the workload organization. It’s connected with the growth of their…