Awesome Support (WordPress) to CSV
migration service

Trouble-free , no special skill set or programming required. A complete Awesome Support (WordPress) to CSV data migration tool.

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The best Awesome Support (WordPress) to CSV tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid complex data audit and tool development processes. Simply decide on the records you need to move and set off with the transition immediately.
Simple transition process
No tech expertise required. Just select what data will go to the target platform and see the magic happening.
Data structure maintenance
Move your help desk info in full to ensure that no ticket has lost essential customer service details.
Automated tool

Worried that you’ll have to use advanced skills to migrate your info? Worry not as we made sure that our tool interface accessible as possible.

Attach the help desks, select data, click ok, and you’re done!

Starting from the ticket requester to every comment author, all you records will keep their prior data structure untouched.

You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will arrive how you expected.

Data safety is paramount

Information is key which is why we created a tool that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.

You control the process

Manage your information with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In only a few buttons to press it will be possible to choose what goes where, when it starts, and how.

Our tech engineers considered customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.

Good service first

Outside of providing great customer service, we always want to develop our customer service.

As a team, we want you to have the best possible service, which is why we are continuously putting so much effort to improve the general experience.


Why you should use Help Desk Migration to migrate data from Awesome Support (WordPress) to CSV

Castle gates

Strong privacy of your records

The migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the data end up in the right destinations in CSV.

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Retained relation between object and people

When migrating your records from Awesome Support (WordPress) to CSV we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Awesome Support (WordPress) to CSV

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Awesome Support (WordPress) to CSV work

  • Get ready

    Start with setting up Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from Awesome Support (WordPress) to CSV.

  • Connect Awesome Support (WordPress)

    Fill out the form with necessary credentials to allow our data migration tool to fetch information from your current help desk.

  • Do the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Select the records you need to migrate and set the ticket fields mapping, so the records could be moved according to your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to CSV everything

    Once everything's tested, determine a quiet time with the minimal load on the support team and start migrating from Awesome Support (WordPress) to CSV.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your CSV import

Our team would be more than happy to perform a customized migration if you have specific demands.
Get a price estimation

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