Awesome Support (WordPress) to ConnectWise
migration service

Smooth , no special know how or programming required. A complete Awesome Support (WordPress) to ConnectWise data migration instrument.

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Your best tool for Awesome Support (WordPress) to ConnectWise data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and script development processes. Just choose the records you need to transfer and set off with the transition immediately.
Effortless transition process
No special expertise required. Just pick what data will go to the new system and see the wonders happening.
Record structure maintenance
Migrate your help desk info in full to make certain that no ticket is missing critical customer support details.
Effortless procedure

No need to worry about scripting or continuously watch each piece of info transferred.

Just link both platforms, choose what you want to migrate and let the system do the remainder.

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their initial data structure intact.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will arrive where you left it.

Data safety is priority

Information is key which is why we developed a method that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.

You’re in charge

Manage your customer data with our in-app data mapping solution. Select what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Step-by-step instructions

If this is your first migration, don’t worry. Useful and intuitive on-screen instructions will help you move your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Except producing great customer service, we always aim to develop our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are constantly putting so much effort to improve the core experience.


Reasons to use Help Desk Migration to migrate data from Awesome Support (WordPress) to ConnectWise

Castle gates

Strong security of your records

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the records end up being in the right destinations in ConnectWise.

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Maintained connection between object and people

When migrating your data from Awesome Support (WordPress) to ConnectWise we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Awesome Support (WordPress) to ConnectWise

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Awesome Support (WordPress) to ConnectWise work

  • Prepare

    Start with preparing Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from Awesome Support (WordPress) to ConnectWise.

  • Connect Awesome Support (WordPress)

    Complete the form with required credentials to allow our data migration tool to retrieve data from your current help desk.

  • Connect ConnectWise

    Do the same action to integrate our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Choose the data you want to migrate and set the ticket fields mapping, so the records could be migrated according to your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to ConnectWise everything

    When everything's validated, determine a quiet time with the minimal load on the support team and start migrating from Awesome Support (WordPress) to ConnectWise.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your ConnectWise import

Our staff would be more than happy to perform a personalized migration in case you have special needs.
Get a price estimation

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