Awesome Support (WordPress) to Cherwell Software
migration service
Trouble-free , no special expertise or coding required. A complete Awesome Support (WordPress) to Cherwell Software data migration tool.
Awesome Support (WordPress) to Cherwell Software
The best Awesome Support (WordPress) to Cherwell Software tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Skip the system analysis and tool development processes. Just pick customer info you need to migrate and start the transition right away.Effortless migration
No special knowledge or skill needed. Just select what data will go to the new solution and observe the miracle happening.Data completion
Migrate your help desk data in full to ensure that no ticket has lost vital customer support information.Automated tool
Afraid that you’ll need advanced skills to move your customer service data? Don’t be as we ensured that our tool simple to use as it can possibly be.
Connect the help desks, choose data, click ok, and the migration is ready!
Data dependency
Your information migrates complete , you can take our word.
Every email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our team members can access to your passwords or records.
You may rest assured that with HDM no hacker attacks will take place.
You control the process
Manage your information with our internal data mapper. Select what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.
Step-by-step instructions
If this is your first migration, don’t worry. Useful and insightful on-screen instructions will help you migrate your information accurately.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a migration service provider, we aim to propose the most effective migration tool. Yet, our prime concern is customer service.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from Awesome Support (WordPress) to Cherwell Software
Strong security of your data
The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you make sure that the records end up being in the right places in Cherwell Software.Next
Maintained connection between object and people
When migrating your records from Awesome Support (WordPress) to Cherwell Software we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Awesome Support (WordPress) to Cherwell Software
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Awesome Support (WordPress) to Cherwell Software work
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Get ready
Start by setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from Awesome Support (WordPress) to Cherwell Software.
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Link Awesome Support (WordPress)
Fill in the form with requested credentials to permit our data migration tool to retrieve data from your current help desk.
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Link Cherwell Software
Do the same action to connect our service with the new help desk and thereby make it possible to import the information.
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Select objects
Choose the data you want to migrate and set the ticket fields mapping, so the records could be moved based upon your needs
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Migrate small amount of data
Test out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Cherwell Software everything
Once everything's tested out, choose a quiet time with the least load on the support department and start migrating from Awesome Support (WordPress) to Cherwell Software.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your Cherwell Software import
Our team would be more than happy to run a customized migration if you have particular requirements.
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