Awesome Support (WordPress) to Cention Contact Center
migration service

Extremely easy , no special skill set or programming required. A complete Awesome Support (WordPress) to Cention Contact Center data migration tool.

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The best Awesome Support (WordPress) to Cention Contact Center tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and tool development processes. Just decide on the records you need to move and start the transition right away.
Easy transition process
No specific expertise required. Just select what data will go to the new platform and see the magic happening.
Data structure maintenance
Transfer your help desk records in full to make sure that no ticket has lost critical customer service information.
Automated tool

Scared that you’ll have to use advanced skills to move your info? Don’t be as we made sure that our tool accessible as it can possibly be.

Connect the help desks, choose data, click ok, and you’re done!

Starting from the ticket requester to every comment author, all you records will keep their prior connections untouched.

You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will be waiting for you how you expected.

Data safety is paramount

Information is everything which is why we created a method that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.

Data mapping

Select data that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to select just about everything you might actually need.

Efficient out-of-the-box solution

In only a few clicks it will be possible to choose what goes where, when it goes, and how.

Our developers considered customer experience as an essential factor and made sure that you will be able to use the system to its fullest.

Customer service first

Except providing great customer service, we always want to improve our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to increase the general experience.


Why you should use Help Desk Migration to migrate data from Awesome Support (WordPress) to Cention Contact Center

Castle gates

Strong safety of your information

The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the records end up in the right places in Cention Contact Center.

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Sustained association between object and people

When migrating your records from Awesome Support (WordPress) to Cention Contact Center we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Awesome Support (WordPress) to Cention Contact Center

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Awesome Support (WordPress) to Cention Contact Center work

  • Get ready

    Register and go to our migration wizard.

  • Connect Awesome Support (WordPress)

    Pick and connect your Awesome Support (WordPress) service desk with HDM.

  • Connect Cention Contact Center

    Grant the right to access your Cention Contact Center account.

  • Outline your requirements

    Let us understand precisely what components of your migration you wish to tweak

  • Have your preferences estimated

    We will analyze your application and get back to you with a cost and a scope of tasks.

  • Migrate from Awesome Support (WordPress) to Cention Contact Center all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Cention Contact Center import

Our team would be more than happy to perform a custom migration if you have special demands.
Get a price estimation

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