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Awesome Support (WordPress) to CA Service Desk Manager
migration service

Effortless , no special expertise or coding required. A complete Awesome Support (WordPress) to CA Service Desk Manager data migration instrument.

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Your best tool for Awesome Support (WordPress) to CA Service Desk Manager data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and script development processes. Simply choose what data you need to transfer and start the transition when comfortable.
Easy migration
No specific knowledge or skill needed. Just pick what data will go to the target system and enjoy the wonders happening.
Record completion
Transfer your help desk data in full to ensure that no ticket is missing essential customer service details.
Easy process

You don’t have to bother about coding or continuously watch each piece of info transferred.

Just link your source and target, choose what you need to migrate and allow the Migration Wizard deal with the rest for you.

Data dependency

Your information comes unite and we mean it.

Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is behind impenetrable walls. Not even all our staff members have see your passwords or records.

You may be certain with HDM no data breaches will take place.

You control the process

Manage your customer data with our in-app data mapping solution. Select what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Simple & effective

In just a couple of buttons to press it is possible to select the data arrangement, when it goes, and how.

Our tech engineers took customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Customer priority

As a migration service provider, we work to offer the best possible migration tool. However, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Awesome Support (WordPress) to CA Service Desk Manager

Castle gates

Strong safety of your data

The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the data end up in the right destinations in CA Service Desk Manager.

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Sustained connection between object and people

When migrating your data from Awesome Support (WordPress) to CA Service Desk Manager we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Awesome Support (WordPress) to CA Service Desk Manager

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Awesome Support (WordPress) to CA Service Desk Manager work

  • Prepare

    Sign up and go to our migration tool.

  • Choose and connect your Awesome Support (WordPress) support desk with HDM.

  • Grant the right to access your CA Service Desk Manager account.

  • Clarify your business needs

    Let us understand precisely what components of your migration you would like to adjust

  • Get your requirements estimated

    We shall analyze your application and send you with a price range and a scope of work.

  • Migrate from Awesome Support (WordPress) to CA Service Desk Manager everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your CA Service Desk Manager import

Our staff would be more than happy to run a customized migration in case you have specific needs.
Get a price estimation

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