Awesome Support (WordPress) to ALVAO Service Desk
migration service

Effortless , no special know how or programming required. A complete Awesome Support (WordPress) to ALVAO Service Desk data migration instrument.

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Your best tool for Awesome Support (WordPress) to ALVAO Service Desk data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and script development processes. Simply choose customer info you need to move and start the transition when comfortable.
Simple transition process
No tech expertise required. Just pick what data will go to the target system and observe the magic happening.
Record structure maintenance
Move your help desk data in full to make sure that no ticket is missing vital customer support details.
Simple and easy process

You don’t have to bother about coding or constantly watch each piece of info moved.

Just link both platforms, tick what you want to migrate and let the system deal with the remainder.

Starting from the ticket requester to every comment author, all you records will keep their initial connections maintained.

You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will arrive how you left it.

Data safety is paramount

You data is everything which is why we designed a system that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.

You control the process

Manage your information with our internal data mapper. Pick what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Guided migration

If you are new to data migrations, worry not. Helpful and insightful on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Good service first

Outside of providing great customer support services, we always want to improve our customer service.

As a team, we want you to have the best possible service, which is why we are always putting so much effort to increase the core experience.


Reasons to use Help Desk Migration to migrate data from Awesome Support (WordPress) to ALVAO Service Desk

Castle gates

Strong privacy of your data

The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the data end up being in the right destinations in ALVAO Service Desk.

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Retained relation between object and people

When migrating your data from Awesome Support (WordPress) to ALVAO Service Desk we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Awesome Support (WordPress) to ALVAO Service Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Awesome Support (WordPress) to ALVAO Service Desk work

  • Prepare

    Sign up and go to our migration wizard.

  • Opt and link your Awesome Support (WordPress) support desk with HDM.

  • Grant the right to access your ALVAO Service Desk account.

  • Describe your needs

    Let us know what elements of your migration you wish to fine-tune

  • Have your needs estimated

    We'll investigate your case and send you with a total price and a scope of tasks.

  • Migrate from Awesome Support (WordPress) to ALVAO Service Desk everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your ALVAO Service Desk import

Our staff would be more than happy to perform a custom migration in case you have particular needs.
Get a price estimation

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