atSpoke import
in a few clicks

Without devs, delays and hustle. With help of robust data import wizard.

More details

atSpoke import tool you’ve been looking for

Your platform import issues are behind you now. Total platform to platform migration with HDM quick and simple.
Save time & money
Affordable price, a quick migration to the new platform, and no need to create the migration method. All with HDM.
Smooth migration course
Simply get the customer info ready for the import in advance and start moving your data. No need to fiddle with anything.
Essential custom records with you
Whether it is for conformity reasons, or convenience, migrate your old data to the new tool to keep up with customers easier.
Automated migration

Only the smallest preparations are to get done on your side. We already created the script.

Just set your help desk import requirements and you’re ready to go.

Preserved dependency

With HDM, you don’t have to be concerned that all your migrated ticket data will end up somehow scattered.

Whether it is the requester info or customer contacts, all of this is accounted for.

Your info is safe

When you provide your access credentials to our migration tool, you can rest assured.

Only the staff members directly connected to the data transfer will have access to your accounts or data.

All incoming and outcoming information is guarded by the data encryption systems from any electronic attacks.

Mapping records

Choose what data comes to your new help desk yourself.

During the data migration, you can choose what entities to leave behind and what to take with you.

Ease of use

The whole process was deliberately designed to allow users to run the migration themselves.

You don’t have to have advanced experience or exceptional knowledge, just follow the on-screen hints.

Customer first

One of the main priorities of our team is to make a service that we would like to receive ourselves. Even though G2 acclaimed our customer support, we won’t stop there.


Why import data to atSpoke utilizing Help Desk Migration?

Castle gates

Security first

We don't disclose any of your personal information with third parties, and moreover thoroughly protect it, so nothing gets lost or stolen.

Next

Easy to get around wizard to setup import

Our service was created to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Next

Wizard window
Mapping fields window

Elective and powerful field mapping

Only Help Desk Migration helps you to instantly transition custom fields, as well as map their destination.

Next

Preserved relations between objects and people

All tickets will be imported to atSpoke with their respective agents, contacts, and attachments, that way, saving the history of customers' requests.

Next

Relations illustration

Objects you may import to atSpoke

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to atSpoke in several simple steps

We keep all data secure

We take safety very seriously and have developed an in-depth set of practices, technologies, and policies to help guarantee your data is secure.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the clients

atSpoke import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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