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Assembla to VIZOR ServiceDesk
migration service

Effortless , no special skill set or coding required. A complete Assembla to VIZOR ServiceDesk data migration tool.

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Your best tool for Assembla to VIZOR ServiceDesk data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and tool development processes. Just pick what data you need to migrate and start the transition right away.
Simple transition process
No tech expertise needed. Just select what data will go to the new solution and enjoy the miracle happening.
Record structure maintenance
Move your help desk info in full to make sure that no ticket has lost critical customer support information.
Simple and easy procedure

No need to worry about coding or constantly control each record transferred.

Just link both platforms, tick what you need to take to a new database and let the Migration Wizard deal with the rest for you.

From sender information to phone number connection, all you records will keep their prior data structure intact.

You don’t have to worry that some data will be missing and service quality will degrade. Everything will be waiting for you where you left it.

Security is paramount

You data is key which is why we developed a system that will keep your information untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.

Data mapping

Select data that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick anything you might actually need.

Efficient out-of-the-box solution

In just a few clicks you will be able to select what goes where, when it goes, and in what order.

Our tech engineers considered customer experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Customer service first

Outside of providing great customer support services, we always want to develop our customer service.

As a company, we want you to have the best possible service, which is why we are constantly making great strides to increase the core experience.


Reasons to use Help Desk Migration to migrate data from Assembla to VIZOR ServiceDesk

Castle gates

Strong privacy of your records

The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right places in VIZOR ServiceDesk.

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Retained connectivity between object and people

When migrating your data from Assembla to VIZOR ServiceDesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Assembla to VIZOR ServiceDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Assembla to VIZOR ServiceDesk work

  • Prepare

    Sign-up and go to our migration tool.

  • Connect Assembla

    Pick and link your Assembla service desk with HDM.

  • Connect VIZOR ServiceDesk

    Grant access to your VIZOR ServiceDesk account.

  • Clarify your requirements

    Let us understand precisely what aspects of your migration you want to fine-tune

  • Get your requirements estimated

    We'll investigate your case and get back to you with a price range and a scope of work.

  • Migrate from Assembla to VIZOR ServiceDesk everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your VIZOR ServiceDesk import

Our staff would be more than happy to perform a custom migration if you have special requirements.
Get a price estimation

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