Assembla to UserVoice
migration service

Effortless , no special expertise or programming required. A complete Assembla to UserVoice data migration tool.

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Your best tool for Assembla to UserVoice data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and tool development processes. Just choose what data you need to move and set off with the transition right away.
Easy migration
No specific knowledge or skill required. Just select what data will go to the new system and enjoy the magic happening.
Record completion
Transfer your help desk records in full to make sure that no ticket has lost essential customer support information.
Effortless procedure

You don’t have to bother about scripting or continuously watch each record transferred.

Just link both platforms, choose what you need to take to a new database and allow the system do the remainder.

From sender information to phone number connection, all you records will keep their initial data structure maintained.

You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will be waiting for you where you left it.

Security is paramount

Information is key which is why we designed a system that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.

Record mapping

Select data that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select just about everything you might actually need.

Simple & effective

In only a few clicks it is possible to select what goes where, when it starts, and how.

Our tech engineers considered customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Good service first

Apart from providing great customer service, we always aim to develop our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are continuously making great strides to enhance the core experience.


Reasons to use Help Desk Migration to switch from Assembla to UserVoice

Castle gates

Strong safety of your information

The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the records end up being in the right places in UserVoice.

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When migrating your data from Assembla to UserVoice we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Assembla to UserVoice

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Assembla to UserVoice work

  • Prepare

    Start off by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from Assembla to UserVoice.

  • Fill out the form with necessary credentials to permit our data migration tool to fetch records from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Select the data you want to migrate and set the ticket fields mapping, so the records could be migrated in line with your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to UserVoice everything

    When everything's tested out, determine a quiet time with the least load on the support team and start migrating from Assembla to UserVoice.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your UserVoice import

Our staff would be more than happy to run a custom migration if you have specific needs.
Get a price estimation

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