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Assembla to Trengo
migration service

Extremely easy , no special expertise or coding required. A complete Assembla to Trengo data migration tool.

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The best Assembla to Trengo tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and tool development processes. Just pick the records you need to transfer and start the transition right away.
Effortless migration
No special knowledge or skill needed. Just select what data will go to the new solution and see the wonders happening.
Data completion
Migrate your help desk info in full to ensure that no ticket is missing essential customer support information.
Automated tool

Worried that you’ll need special skills to move your customer service data? Don’t be as we made sure that our tool is as easy to use as possible.

Attach the platforms, pick records, click ok, and the migration is ready!

Preserved connections

From sender information to phone number connection, your entire database will keep their initial data structure maintained.

You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will be waiting for you how you expected.

Security is priority

You data is key which is why we designed a system that will keep your information safe and sound.

Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.

Record mapping

Choose data that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick anything you might actually need.

Guided migration

If you are new to data migrations, worry not. Useful and intuitive on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Apart from producing great customer support services, we always strive to improve our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are constantly making great strides to enhance the general experience.


Why you should use Help Desk Migration to switch from Assembla to Trengo

Castle gates

Strong security of your records

The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right places in Trengo.

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Maintained connectivity between object and people

When migrating your records from Assembla to Trengo we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Assembla to Trengo

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Assembla to Trengo work

  • Get ready

    Sign-up and go to our migration service.

  • Select and link your Assembla service desk with HDM.

  • Connect Trengo

    Grant access to your Trengo account.

  • Clarify your business needs

    Let us know exactly what aspects of your migration you need to fine-tune

  • Get your needs estimated

    We'll investigate your application and send you with a total price and a scope of tasks.

  • Migrate from Assembla to Trengo all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Trengo import

Our team would be more than happy to run a customized migration in case you have specific requirements.
Get a price estimation

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