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Assembla to Track-It!
migration service

Smooth , no special skill set or programming required. A complete Assembla to Track-It! data migration instrument.

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Your best tool for Assembla to Track-It! data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and script development processes. Simply decide on customer info you need to move and start the transition immediately.
Easy transition process
No specific expertise required. Just pick what data will go to the target platform and observe the magic happening.
Record structure maintenance
Transfer your help desk info in full to make sure that no ticket has lost essential customer support information.
Automated migration

Worried that you’ll have to use advanced skills to migrate your customer service data? Don’t be as we ensured that our tool accessible as possible.

Attach the platforms, select data, click ok, and the migration is ready!

Data maintenance

Your customer info migrates unite , you can take our word.

Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is safe and sound with us. Not even all our staff members can access to your passwords or records.

You may be certain with HDM no data breaches are possible.

Data mapping

Select information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select anything you might ever need.

Guided migration

If this is your first migration, don’t worry. Helpful and insightful on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a data import service supplier, we work to offer the most effective migration tool. Yet, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Assembla to Track-It!

Castle gates

Strong safety of your records

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right places in Track-It!.

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Sustained connectivity between object and people

When migrating your data from Assembla to Track-It! we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Assembla to Track-It!

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Assembla to Track-It! work

  • Prepare

    Start with creating Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from Assembla to Track-It!.

  • Fill out the form with necessary credentials to allow our data migration tool to fetch information from your current help desk.

  • Connect Track-It!

    Do the same action to connect our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Choose the data you need to migrate and set the ticket fields mapping, so the records could be transferred according to your preferences

  • Migrate small amount of data

    Try our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Track-It! everything

    Once everything's tested out, find a quiet time with the minimal load on the support team and begin migrating from Assembla to Track-It!.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Track-It! import

Our staff would be more than happy to perform a custom migration if you have specific demands.
Get a price estimation

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