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Assembla to SupportPortal
migration service

Effortless , no special know how or programming required. A complete Assembla to SupportPortal data migration tool.

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Your best tool for Assembla to SupportPortal data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and tool development processes. Just decide on the records you need to migrate and set off with the transition right away.
Simple transition process
No tech expertise required. Just select what data will go to the new platform and see the miracle happening.
Record structure maintenance
Move your help desk records in full to ensure that no ticket is missing vital customer service information.
Automated migration

Scared that you’ll have to use special skills to move your info? Don’t be as we ensured that our tool interface is as easy to use as it can possibly be.

Link the help desks, select data, click ok, and you’re done!

Data maintenance

Your customer info comes complete and we mean it.

Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind impenetrable walls. Not even all our team members have access to your passwords or other information.

You can rest assured that with HDM no hacker attacks will take place.

Data mapping

Choose data that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might actually need.

Efficient out-of-the-box solution

In only a couple of clicks it will be possible to choose the data arrangement, when it starts, and in what order.

Our software considered customer experience as a priority and made sure that you will be able to use the system to its fullest.

Customer priority

As a data import service supplier, we aim to propose the best possible migration tool. Nevertheless, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Assembla to SupportPortal

Castle gates

Strong privacy of your information

The migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the records end up in the right places in SupportPortal.

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Retained connectivity between object and people

When migrating your data from Assembla to SupportPortal we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Assembla to SupportPortal

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Assembla to SupportPortal work

  • Prepare

    Register and go to our migration wizard.

  • Select and connect your Assembla service desk with HDM.

  • Give access to your SupportPortal account.

  • Describe your needs

    Let us understand precisely what aspects of your migration you want to adjust

  • Have your requirements estimated

    We will research your case and get back to you with a price range and a scope of tasks.

  • Migrate from Assembla to SupportPortal everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your SupportPortal import

Our staff would be more than happy to perform a customized migration in case you have particular demands.
Get a price estimation

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