Assembla to SimplyDesk
migration service

Effortless , no special knowledge or programming required. A complete Assembla to SimplyDesk data migration tool.

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Your best tool for Assembla to SimplyDesk data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and tool development processes. Just pick the records you need to move and set off with the transition immediately.
Easy migration
No specific knowledge or skill required. Just select what data will go to the new solution and see the magic happening.
Record completion
Transfer your help desk records in full to ensure that no ticket has lost critical customer service details.
Automated migration

Scared that you’ll have to use advanced skills to move your info? Worry not as we ensured that our tool interface is as easy to use as possible.

Connect the platforms, choose records, click ok, and the migration is ready!

Data dependency

Your customer info migrates complete and we mean it.

Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is safe and sound with us. Not even all our employees have see your passwords or other information.

You can be certain with HDM no hacker attacks are possible.

You’re in charge

Manage your customer data with our internal data mapper. Choose what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Simple & effective

In only a few clicks you will be able to choose the data arrangement, when it starts, and in what order.

Our tech engineers considered user experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Customer priority

As a migration service supplier, we aim to deliver the best possible migration tool. Nevertheless, our prime concern is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from Assembla to SimplyDesk

Castle gates

Strong safety of your information

The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the records end up in the right destinations in SimplyDesk.

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Sustained association between object and people

When migrating your data from Assembla to SimplyDesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Assembla to SimplyDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Assembla to SimplyDesk work

  • Prepare

    Register and go to our migration software.

  • Connect Assembla

    Pick and connect your Assembla support desk with HDM.

  • Give access to your SimplyDesk account.

  • Clarify your requirements

    Let us know exactly what components of your migration you would like to modify

  • Have your preferences estimated

    We will investigate your application and send you with a the overall cost and a scope of work.

  • Migrate from Assembla to SimplyDesk everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your SimplyDesk import

Our staff would be more than happy to run a customized migration if you have special requirements.
Get a price estimation

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