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Assembla to SherpaDesk
migration service

Trouble-free , no special know how or coding required. A complete Assembla to SherpaDesk data migration software.

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The best Assembla to SherpaDesk tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and code development processes. Just choose the records you need to transfer and start the transition right away.
Simple transition process
No tech expertise needed. Just choose what data will go to the new system and see the wonders happening.
Data structure maintenance
Move your help desk data in full to make sure that no ticket is missing essential customer service details.
Automated tool

Afraid that you’ll need special skills to move your info? Worry not as we made sure that our tool accessible as possible.

Attach the help desks, choose records, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, your entire database will keep their initial data structure maintained.

You don’t have to worry that some records will be lost and service quality will degrade. Everything will be waiting for you where you left it.

Data safety is priority

You data is key which is why we designed a system that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.

Data mapping

Select records that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to select anything you might actually need.

Guided migration

If this is your first migration, don’t worry. Useful and insightful on-screen prompts will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Except producing great customer support services, we always want to improve our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are always making great strides to improve the core experience.


Why you should use Help Desk Migration to migrate data from Assembla to SherpaDesk

Castle gates

Strong privacy of your data

The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you ensure that the records end up in the right destinations in SherpaDesk.

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Retained association between object and people

When migrating your records from Assembla to SherpaDesk we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Assembla to SherpaDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Assembla to SherpaDesk work

  • Get ready

    Start by creating Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from Assembla to SherpaDesk.

  • Connect Assembla

    Complete the form with requested credentials to permit our data migration tool to retrieve information from your current help desk.

  • Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Choose the data you want to migrate and set the ticket fields mapping, so the data could be transferred according to your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to SherpaDesk all data

    Once everything's tested, choose a quiet time with the minimal load on the support team and begin migrating from Assembla to SherpaDesk.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your SherpaDesk import

Our team would be more than happy to perform a custom migration in case you have specific needs.
Get a price estimation

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