Assembla to SherpaDesk
migration service
Trouble-free , no special know how or coding required. A complete Assembla to SherpaDesk data migration software.
Assembla to SherpaDesk
The best Assembla to SherpaDesk tool made for you
There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid the system analysis and code development processes. Just choose the records you need to transfer and start the transition right away.Simple transition process
No tech expertise needed. Just choose what data will go to the new system and see the wonders happening.Data structure maintenance
Move your help desk data in full to make sure that no ticket is missing essential customer service details.Automated tool
Afraid that you’ll need special skills to move your info? Worry not as we made sure that our tool accessible as possible.
Attach the help desks, choose records, click ok, and the migration is ready!
Preserved data links
Starting from the ticket requester to every comment author, your entire database will keep their initial data structure maintained.
You don’t have to worry that some records will be lost and service quality will degrade. Everything will be waiting for you where you left it.
Data safety is priority
You data is key which is why we designed a system that will keep your customer records intact.
Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.
Data mapping
Select records that will be moved by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to select anything you might actually need.
Guided migration
If this is your first migration, don’t worry. Useful and insightful on-screen prompts will help you migrate your information accurately.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Except producing great customer support services, we always want to improve our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are always making great strides to improve the core experience.
Why you should use Help Desk Migration to migrate data from Assembla to SherpaDesk
Strong privacy of your data
The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you ensure that the records end up in the right destinations in SherpaDesk.Next
Retained association between object and people
When migrating your records from Assembla to SherpaDesk we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Assembla to SherpaDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Assembla to SherpaDesk work
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Get ready
Start by creating Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from Assembla to SherpaDesk.
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Connect Assembla
Complete the form with requested credentials to permit our data migration tool to retrieve information from your current help desk.
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Link SherpaDesk
Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.
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Choose objects
Choose the data you want to migrate and set the ticket fields mapping, so the data could be transferred according to your needs
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Migrate limited amount of data
Try out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to SherpaDesk all data
Once everything's tested, choose a quiet time with the minimal load on the support team and begin migrating from Assembla to SherpaDesk.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your SherpaDesk import
Our team would be more than happy to perform a custom migration in case you have specific needs.
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