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Assembla to SerioPlus
migration service

Trouble-free , no special knowledge or programming required. A complete Assembla to SerioPlus data migration software.

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The best Assembla to SerioPlus tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and code development processes. Just choose what data you need to transfer and set off with the transition immediately.
Effortless migration
No special knowledge or skill required. Just choose what data will go to the new system and enjoy the wonders happening.
Data completion
Migrate your help desk data in full to make sure that no ticket is missing critical customer support information.
Automated tool

Afraid that you’ll have to use special skills to move your customer service data? Don’t be as we ensured that our tool interface is as easy to use as it can possibly be.

Connect the help desks, pick records, click ok, and the migration is ready!

Data dependency

Your customer data comes complete , you can take our word.

Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind thick walls. Not even all our employees can access to your passwords or other information.

You can rest assured that with HDM no hacker attacks will take place.

Record mapping

Select records that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might actually need.

Guided migration

If this is your first migration, worry not. Useful and intuitive on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a migration service supplier, we strive to deliver the most effective migration tool. However, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Assembla to SerioPlus

Castle gates

Strong security of your data

The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the records end up being in the right places in SerioPlus.

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Maintained relation between object and people

When migrating your records from Assembla to SerioPlus we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Assembla to SerioPlus

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Assembla to SerioPlus work

  • Get ready

    Sign up and go to our migration software.

  • Select and link your Assembla service desk with HDM.

  • Give access to your SerioPlus account.

  • Describe your requirements

    Let us know exactly what parts of your migration you need to modify

  • Have your needs estimated

    We will investigate your application and get back to you with a the overall cost and a scope of tasks.

  • Migrate from Assembla to SerioPlus all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your SerioPlus import

Our team would be more than happy to run a custom migration in case you have special needs.
Get a price estimation

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