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Assembla to Seraph Help Desk
migration service

Smooth , no special skill set or programming required. A complete Assembla to Seraph Help Desk data migration software.

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Your best tool for Assembla to Seraph Help Desk data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and code development processes. Just choose the records you need to transfer and start the transition when comfortable.
Effortless transition process
No special expertise required. Just choose what data will go to the new system and see the wonders happening.
Record structure maintenance
Migrate your help desk info in full to make certain that no ticket has lost essential customer support information.
Easy procedure

No need to worry about coding or constantly watch each record moved.

Just attach both platforms, tick what you need to take to a new database and allow the Migration Wizard deal with the remainder.

From sender information to phone number connection, all you records will keep their previous connections maintained.

You don’t have to worry that some records will be missing and service quality will decrease. Everything will be waiting for you how you expected.

Security is paramount

You data is everything which is why we designed a tool that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

Data mapping

Pick records that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to pick just about everything you might actually need.

Efficient out-of-the-box solution

In only a few clicks it is possible to choose the data arrangement, when it goes, and in what order.

Our developers considered customer experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer service first

Outside of providing great customer support services, we always strive to develop our customer service.

As a company, we want you to experience best possible service, which is why we are continuously making great strides to increase the general experience.


Reasons to use Help Desk Migration to migrate data from Assembla to Seraph Help Desk

Castle gates

Strong security of your records

The migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the records end up being in the right places in Seraph Help Desk.

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Maintained association between object and people

When migrating your data from Assembla to Seraph Help Desk we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Assembla to Seraph Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Assembla to Seraph Help Desk work

  • Prepare

    Sign-up and go to our migration software.

  • Connect Assembla

    Pick and link your Assembla service desk with HDM.

  • Grant access to your Seraph Help Desk account.

  • Outline your business needs

    Let us understand precisely what aspects of your migration you wish to modify

  • Have your needs estimated

    We shall research your case and send you with a total price and a scope of tasks.

  • Migrate from Assembla to Seraph Help Desk all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Seraph Help Desk import

Our staff would be more than happy to perform a personalized migration if you have specific needs.
Get a price estimation

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