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Assembla to ProProfs Help Desk
migration service

Trouble-free , no special skill set or programming required. A complete Assembla to ProProfs Help Desk data migration tool.

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The best Assembla to ProProfs Help Desk tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid complex data audit and tool development processes. Simply choose customer info you need to migrate and start the transition when comfortable.
Easy transition process
No specific expertise required. Just select what data will go to the target system and observe the miracle happening.
Data structure maintenance
Transfer your help desk data in full to ensure that no ticket is missing vital customer service details.
Automated tool

Afraid that you’ll have to use special skills to migrate your info? Worry not as we made sure that our tool simple to use as it can possibly be.

Connect the help desks, select data, click ok, and the migration is ready!

Data maintenance

Your customer data comes unite and we mean it.

Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind thick walls. Not even all our team members have see your credentials or records.

You may be sure that with HDM no hacker attacks will take place.

You control the process

Take complete control of your information with our internal data mapper. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In only a couple of buttons to press it is possible to pick what goes where, when it goes, and how.

Our developers considered customer experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer service as priority

As a data import service supplier, we aim to propose the best possible migration tool. Yet, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Assembla to ProProfs Help Desk

Castle gates

Strong safety of your data

The migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right destinations in ProProfs Help Desk.

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When migrating your records from Assembla to ProProfs Help Desk we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Assembla to ProProfs Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Assembla to ProProfs Help Desk work

  • Get ready

    Sign up and go to our migration software.

  • Choose and connect your Assembla support desk with HDM.

  • Connect ProProfs Help Desk

    Grant the right to access your ProProfs Help Desk account.

  • Outline your requirements

    Let us understand precisely what aspects of your migration you wish to modify

  • Have your preferences estimated

    We shall analyze your case and send you with a price range and a scope of work.

  • Migrate from Assembla to ProProfs Help Desk everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your ProProfs Help Desk import

Our team would be more than happy to perform a customized migration in case you have particular needs.
Get a price estimation

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