Assembla to OneDesk
migration service

Extremely easy , no special knowledge or programming required. A complete Assembla to OneDesk data migration instrument.

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The best Assembla to OneDesk tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip complex data audit and script development processes. Simply decide on what data you need to transfer and start the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the target platform and enjoy the wonders happening.
Data completion
Migrate your help desk records in full to ensure that no ticket has lost vital customer service information.
Easy procedure

You don’t have to bother about coding or constantly control each record moved.

Just attach both platforms, pick what you need to take to a new database and allow the Migration Wizard deal with the rest for you.

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their previous data structure intact.

You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will be waiting for you how you expected.

Data safety is paramount

Information is key which is why we developed a system that will keep your information intact.

Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.

Record mapping

Choose information that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might ever need.

Simple & effective

In only a few buttons to press it will be possible to select the data arrangement, when it goes, and how.

Our software took user experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.

Good service first

Apart from providing great customer service, we always strive to develop our customer service.

As a team, we want you to have the best possible service, which is why we are continuously making great strides to increase the general experience.


Why you should use Help Desk Migration to switch from Assembla to OneDesk

Castle gates

Strong security of your information

The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right places in OneDesk.

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Maintained relation between object and people

When migrating your records from Assembla to OneDesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Assembla to OneDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Assembla to OneDesk work

  • Get ready

    Register and go to our migration software.

  • Connect Assembla

    Choose and connect your Assembla service desk with HDM.

  • Grant the right to access your OneDesk account.

  • Describe your needs

    Let us know what components of your migration you wish to adjust

  • Get your requirements estimated

    We'll investigate your case and get back to you with a the overall cost and a scope of tasks.

  • Migrate from Assembla to OneDesk all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your OneDesk import

Our team would be more than happy to run a customized migration if you have particular demands.
Get a price estimation

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