Assembla to mhelpdesk
migration service

Smooth , no special expertise or coding required. A complete Assembla to mhelpdesk data migration tool.

More details

Your best tool for Assembla to mhelpdesk data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and tool development processes. Simply pick what data you need to transfer and start the transition right away.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the target solution and enjoy the wonders happening.
Record completion
Move your help desk info in full to make certain that no ticket has lost essential customer service information.
Automated migration

Worried that you’ll need advanced skills to migrate your info? Don’t be as we made sure that our tool is as easy to use as possible.

Link the help desks, choose records, click ok, and you’re done!

From sender information to phone number connection, your entire database will keep their previous data structure untouched.

You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will arrive where you left it.

Security is priority

Information is key which is why we created a system that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.

You control the process

Take complete control of your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Step-by-step instructions

If you are new to data migrations, worry not. Helpful and insightful on-screen instructions will help you move your information accurately.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Customer service first

Except producing great customer service, we always aim to develop our customer service.

As a team, we want you to have the best possible service, which is why we are always putting so much effort to increase the core experience.


Reasons to use Help Desk Migration to switch from Assembla to mhelpdesk

Castle gates

Strong privacy of your records

The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right places in mhelpdesk.

Next

Retained association between object and people

When migrating your data from Assembla to mhelpdesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Assembla to mhelpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Assembla to mhelpdesk work

  • Prepare

    Sign-up and go to our migration service.

  • Connect Assembla

    Opt and connect your Assembla service desk with HDM.

  • Connect mhelpdesk

    Grant access to your mhelpdesk account.

  • Clarify your needs

    Let us understand precisely what aspects of your migration you would like to adjust

  • Get your preferences estimated

    We'll investigate your case and send you with a price and a scope of work.

  • Migrate from Assembla to mhelpdesk everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your mhelpdesk import

Our staff would be more than happy to run a personalized migration if you have specific requirements.
Get a price estimation

Blog Articles You Might Find Useful

Help Desk Migration Checklist: Essential Steps You Should Take

Switching help desks may feel like walking into nothingness: you don’t know what to expect and what could go wrong. There are so many technical…

Help Desk Migration vs Salesforce Migration Tool: Which Matches Your Goals Better?

If you haven’t already started evaluating alternatives for your Desk help desk, then it’s just about time to give it a thought. Chances are high…

Outsource Data Migration or Not? — That Is the Question

We’ve been doing data migrations since 2016. Typically, companies tend to look for ways to outsource their data migration needs to someone who is more…

Book a Call
cancel
%s
— %s