Assembla to Manage Engine
migration service

Smooth , no special expertise or programming required. A complete Assembla to Manage Engine data migration instrument.

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Your best tool for Assembla to Manage Engine data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and script development processes. Just decide on the records you need to transfer and start the transition when comfortable.
Simple migration
No tech knowledge or skill required. Just pick what data will go to the new platform and see the wonders happening.
Record completion
Move your help desk records in full to make sure that no ticket has lost critical customer service information.
Automated migration

Scared that you’ll have to use advanced skills to move your info? Don’t be as we ensured that our tool accessible as possible.

Connect the platforms, choose data, click ok, and you’re done!

Intact connections

From sender information to phone number connection, all you records will keep their prior connections intact.

You don’t have to worry that some data will be missing and service quality will degrade. Everything will arrive where you left it.

Security is paramount

Information is everything which is why we developed a tool that will keep your information intact.

Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.

You’re in charge

Take complete control of your information with our in-app data mapper. Select what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Simple & effective

In only a few clicks it will be possible to choose the data arrangement, when it goes, and how.

Our tech engineers took user experience as a priority and made sure that you will be able to use the system to its fullest.

Great service first

Except providing great customer service, we always want to develop our customer service.

As a company, we want you to have the best possible service, which is why we are continuously putting so much effort to enhance the core experience.


Reasons to use Help Desk Migration to switch from Assembla to Manage Engine

Castle gates

Strong privacy of your information

The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up in the right places in Manage Engine.

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Retained connection between object and people

When migrating your data from Assembla to Manage Engine we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Assembla to Manage Engine

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Assembla to Manage Engine work

  • Prepare

    Start off by creating Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from Assembla to Manage Engine.

  • Complete the form with required credentials to make it possible for our data migration tool to fetch data from your current help desk.

  • Connect Manage Engine

    Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Choose the records you need to migrate and set the ticket fields mapping, so the data could be moved in line with your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Manage Engine everything

    When everything's tested, determine a quiet time with the minimal load on the support staff and begin migrating from Assembla to Manage Engine.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Manage Engine import

Our staff would be more than happy to run a custom migration if you have special demands.
Get a price estimation

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