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Assembla to iHelpdesk
migration service

Trouble-free , no special know how or programming required. A complete Assembla to iHelpdesk data migration tool.

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The best Assembla to iHelpdesk tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid complex data audit and tool development processes. Just pick the records you need to transfer and start the transition right away.
Simple transition process
No tech expertise required. Just select what data will go to the new solution and see the wonders happening.
Data structure maintenance
Move your help desk records in full to ensure that no ticket is missing essential customer support details.
Effortless procedure

You don’t have to bother about coding or constantly control each piece of info transferred.

Just attach both platforms, choose what you need to migrate and let the tool do the rest for you.

From sender information to phone number connection, all you records will keep their previous data structure untouched.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will arrive where you expected.

Security is paramount

Information is key which is why we created a system that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.

You control the process

Take complete control of your information with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a couple of clicks you will be able to choose what goes where, when it goes, and how.

Our software took customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Great service first

Outside of providing great customer service, we always aim to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are always putting so much effort to increase the general experience.


Why you should use Help Desk Migration to migrate data from Assembla to iHelpdesk

Castle gates

Strong privacy of your information

The migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the records end up being in the right destinations in iHelpdesk.

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Retained connection between object and people

When migrating your records from Assembla to iHelpdesk we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Assembla to iHelpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Assembla to iHelpdesk work

  • Get ready

    Register and go to our migration wizard.

  • Pick and link your Assembla support desk with HDM.

  • Connect iHelpdesk

    Grant the right to access your iHelpdesk account.

  • Detail your needs

    Let us know exactly what aspects of your migration you want to adjust

  • Get your preferences estimated

    We'll analyze your case and get back to you with a the overall cost and a scope of work.

  • Migrate from Assembla to iHelpdesk all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your iHelpdesk import

Our team would be more than happy to perform a customized migration in case you have specific requirements.
Get a price estimation

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