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Assembla to Helpy
migration service

Smooth , no special expertise or coding required. A complete Assembla to Helpy data migration tool.

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Your best tool for Assembla to Helpy data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and tool development processes. Simply pick the records you need to move and start the transition immediately.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the target solution and see the magic happening.
Record completion
Transfer your help desk data in full to ensure that no ticket has lost essential customer support information.
Simple and easy process

No need to worry about coding or continuously watch each piece of info moved.

Just attach both platforms, pick what you want to take to a new database and let the tool deal with the remainder.

From sender information to phone number connection, your entire database will keep their previous data structure intact.

You don’t have to worry that some data will be lost and service quality will decrease. Everything will arrive how you expected.

Security is priority

Information is key which is why we developed a tool that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

You control the process

Take complete control of your customer data with our in-app data mapping solution. Select what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Guided migration

If this is your first migration, worry not. Useful and simplified on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Except producing great customer service, we always want to improve our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are continuously putting so much effort to increase the general experience.


Reasons to use Help Desk Migration to switch from Assembla to Helpy

Castle gates

Strong safety of your data

The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the data end up being in the right places in Helpy.

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Sustained association between object and people

When migrating your data from Assembla to Helpy we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Assembla to Helpy

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Assembla to Helpy work

  • Prepare

    Sign up and go to our migration service.

  • Connect Assembla

    Opt and link your Assembla service desk with HDM.

  • Connect Helpy

    Grant access to your Helpy account.

  • Express your requirements

    Let us understand precisely what parts of your migration you would like to adjust

  • Get your requirements estimated

    We shall investigate your application and send you with a total price and a scope of tasks.

  • Migrate from Assembla to Helpy all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Helpy import

Our staff would be more than happy to run a customized migration if you have specific requirements.
Get a price estimation

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