Assembla to HelpDesk
migration serviceHelp Desk Migration partner of HelpDesk

Trouble-free , no special skill set or programming required. A complete Assembla to HelpDesk data migration instrument.

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The best Assembla to HelpDesk tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and script development processes. Simply pick the records you need to move and start the transition right away.
Simple transition process
No tech expertise required. Just pick what data will go to the target solution and see the magic happening.
Data structure maintenance
Move your help desk data in full to make certain that no ticket is missing critical customer support information.
Easy procedure

No need to worry about scripting or constantly watch each piece of info moved.

Just attach your source and target, tick what you need to migrate and let the tool deal with the remainder.

Data maintenance

Your customer data comes unite , you can take our word.

Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is behind thick walls. Not even all our employees can access to your credentials or records.

You may be sure that with HDM no data breaches will take place.

You control the process

Manage your information with our in-app data mapper. Select what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In only a couple of buttons to press you will be able to choose what goes where, when it goes, and how.

Our developers took customer experience as an essential factor and made sure that you will be able to use the system to its fullest.

Customer service as priority

As a data import service supplier, we work to deliver the most effective migration tool. Nevertheless, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from Assembla to HelpDesk

Castle gates

Strong privacy of your data

The migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to be sure that the data end up being in the right places in HelpDesk.

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Retained relation between object and people

When migrating your records from Assembla to HelpDesk we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Assembla to HelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Assembla to HelpDesk work

  • Get ready

    Start by preparing Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from Assembla to HelpDesk.

  • Fill out the form with necessary credentials to permit our data migration tool to access information from your current help desk.

  • Do the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Choose the records you need to migrate and set the ticket fields mapping, so the records could be migrated based upon your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to HelpDesk all data

    When everything's tested out, determine a quiet time with the minimal load on the support department and start migrating from Assembla to HelpDesk.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your HelpDesk import

Our team would be more than happy to perform a personalized migration in case you have special requirements.
Get a price estimation

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