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Assembla to EBC Group
migration service

Smooth , no special knowledge or programming required. A complete Assembla to EBC Group data migration instrument.

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Your best tool for Assembla to EBC Group data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and script development processes. Simply decide on customer info you need to migrate and set off with the transition right away.
Easy migration
No specific knowledge or skill required. Just pick what data will go to the target platform and observe the miracle happening.
Record completion
Transfer your help desk data in full to ensure that no ticket is missing essential customer service details.
Effortless process

No need to worry about coding or continuously watch each record transferred.

Just link both platforms, choose what you need to take to a new database and allow the tool do the remainder.

From sender information to phone number connection, your entire database will keep their prior data structure untouched.

You don’t have to worry that some info will be lost and service quality will decrease. Everything will be waiting for you where you left it.

Security is priority

You data is key which is why we created a system that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.

Record mapping

Choose information that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to select just about everything you might actually need.

Simple & effective

In only a couple of buttons to press it will be possible to pick the data arrangement, when it starts, and how.

Our tech engineers considered customer experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Great service first

Outside of producing great customer support services, we always aim to improve our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to enhance the core experience.


Reasons to use Help Desk Migration to switch from Assembla to EBC Group

Castle gates

Strong safety of your data

The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the data end up in the right destinations in EBC Group.

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Sustained relation between object and people

When migrating your data from Assembla to EBC Group we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Assembla to EBC Group

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Assembla to EBC Group work

  • Prepare

    Sign up and go to our migration software.

  • Choose and connect your Assembla support desk with HDM.

  • Give the right to access your EBC Group account.

  • Explain your business needs

    Let us know exactly what parts of your migration you would like to modify

  • Get your preferences estimated

    We'll analyze your application and send you with a the overall cost and a scope of work.

  • Migrate from Assembla to EBC Group everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your EBC Group import

Our staff would be more than happy to run a customized migration in case you have specific demands.
Get a price estimation

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