Assembla to Dixa
migration service

Effortless , no special skill set or programming required. A complete Assembla to Dixa data migration instrument.

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Your best tool for Assembla to Dixa data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and script development processes. Simply decide on what data you need to move and set off with the transition right away.
Simple transition process
No tech expertise required. Just pick what data will go to the target platform and enjoy the magic happening.
Record structure maintenance
Move your help desk records in full to ensure that no ticket is missing critical customer support details.
Easy process

No need to worry about scripting or continuously control each record moved.

Just attach both platforms, pick what you want to migrate and let the tool do the rest for you.

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their previous connections maintained.

You don’t have to worry that some info will be lost and service quality will degrade. Everything will be waiting for you how you expected.

Data safety is priority

You data is everything which is why we designed a method that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.

Data mapping

Choose information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to pick just about everything you might ever need.

Guided migration

If this is your first migration, there’s no need to be concerned. Useful and intuitive on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Outside of producing great customer support services, we always strive to improve our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to increase the general experience.


Reasons to use Help Desk Migration to migrate data from Assembla to Dixa

Castle gates

Strong privacy of your information

The migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right destinations in Dixa.

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Retained connectivity between object and people

When migrating your data from Assembla to Dixa we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Assembla to Dixa

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Assembla to Dixa work

  • Prepare

    Start off by setting up Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from Assembla to Dixa.

  • Connect Assembla

    Fill out the form with requested credentials to permit our data migration tool to retrieve records from your current help desk.

  • Connect Dixa

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Choose the information you want to migrate and set the ticket fields mapping, so the data could be moved based upon your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Dixa everything

    Once everything's tested out, choose a quiet time with the least load on the support team and begin migrating from Assembla to Dixa.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Dixa import

Our staff would be more than happy to perform a customized migration in case you have special demands.
Get a price estimation

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