Assembla to Dixa
migration service
Effortless , no special skill set or programming required. A complete Assembla to Dixa data migration instrument.
Assembla to Dixa
Your best tool for Assembla to Dixa data migration
No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Avoid complex data audit and script development processes. Simply decide on what data you need to move and set off with the transition right away.Simple transition process
No tech expertise required. Just pick what data will go to the target platform and enjoy the magic happening.Record structure maintenance
Move your help desk records in full to ensure that no ticket is missing critical customer support details.Easy process
No need to worry about scripting or continuously control each record moved.
Just attach both platforms, pick what you want to migrate and let the tool do the rest for you.
Intact connections
Starting from the ticket requester to every comment author, your entire database will keep their previous connections maintained.
You don’t have to worry that some info will be lost and service quality will degrade. Everything will be waiting for you how you expected.
Data safety is priority
You data is everything which is why we designed a method that will keep your data intact.
Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.
Data mapping
Choose information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center solutions, it will be possible to pick just about everything you might ever need.
Guided migration
If this is your first migration, there’s no need to be concerned. Useful and intuitive on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Great service first
Outside of producing great customer support services, we always strive to improve our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to increase the general experience.
Reasons to use Help Desk Migration to migrate data from Assembla to Dixa
Strong privacy of your information
The migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to transfer your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right destinations in Dixa.Next
Retained connectivity between object and people
When migrating your data from Assembla to Dixa we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Assembla to Dixa
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Assembla to Dixa work
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Prepare
Start off by setting up Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from Assembla to Dixa.
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Connect Assembla
Fill out the form with requested credentials to permit our data migration tool to retrieve records from your current help desk.
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Connect Dixa
Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.
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Choose objects
Choose the information you want to migrate and set the ticket fields mapping, so the data could be moved based upon your preferences
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Migrate limited amount of data
Try our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to Dixa everything
Once everything's tested out, choose a quiet time with the least load on the support team and begin migrating from Assembla to Dixa.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your Dixa import
Our staff would be more than happy to perform a customized migration in case you have special demands.
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