Assembla to Database
migration service

Effortless , no special know how or coding required. A complete Assembla to Database data migration instrument.

More details

Your best tool for Assembla to Database data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and script development processes. Simply decide on customer info you need to migrate and start the transition when comfortable.
Easy transition process
No specific expertise needed. Just pick what data will go to the target platform and observe the miracle happening.
Record structure maintenance
Transfer your help desk info in full to make sure that no ticket has lost critical customer service details.
Automated migration

Worried that you’ll need advanced skills to migrate your info? Worry not as we ensured that our tool simple to use as it can possibly be.

Connect the help desks, select data, click ok, and you’re done!

Data maintenance

Your information migrates unite and we mean it.

Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our employees have see your passwords or records.

You may be sure that with HDM no hacker attacks will take place.

Data mapping

Select information that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to select just about everything you might actually need.

Efficient out-of-the-box solution

In just a few buttons to press it will be possible to pick the data arrangement, when it goes, and how.

Our developers considered customer experience as a priority and made sure that you will be able to use the system to its fullest.

Customer priority

As a data import service provider, we work to deliver the best possible migration tool. Yet, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Assembla to Database

Castle gates

Strong safety of your records

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right destinations in Database.

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Sustained relation between object and people

When migrating your data from Assembla to Database we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Assembla to Database

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Assembla to Database work

  • Prepare

    Start with creating Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from Assembla to Database.

  • Connect Assembla

    Fill in the form with necessary credentials to make it possible for our data migration tool to access data from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Choose the records you need to migrate and set the ticket fields mapping, so the records could be moved in line with your needs

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Database all data

    Once everything's tested out, find a quiet time with the least load on the support department and begin migrating from Assembla to Database.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Database import

Our staff would be more than happy to perform a custom migration if you have special demands.
Get a price estimation

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