Artologik HelpDesk import
in a few clicks

Without techs, timelack and hustle. Via robust data import wizard.

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Spotless Artologik HelpDesk import services just for you

Now, there’s no need to concern yourself about any help desk import troubles. Full platform to platform migration with HDM fast and effortless.
Less time & money spent
Clear process cost, a quick import to the new help desk, and no need to create the migration script. All with HDM.
Clean setup
Just prepare your information for the import in advance and begin moving your data. It’s not necessary to fiddle with anything.
Key data right beside you
No matter if it is for complying reasons, or convenience, import your historical data to the new tool to keep the track of customers easier.
Automated method

A bare minimum is required from you. We already created the migration method.

All you have to do is set your platform import preferences and you’re good to go.

Preserved dependency

With HDM, you don’t have to worry that all of your moved customer service data will end up somehow scattered.

Whether it is sender info or customer contacts, all of this is considered during the process.

Your info is safe

When you grant your access credentials to our system, you can rest assured.

Only authorized employees directly connected to the data transfer will be able to access to your profile info.

All incoming and outcoming information is shielded by the state of the encryption systems from any electronic attacks.

Map your information

You don’t need to conduct considerable amount of data audits to begin your data import.

You can do all of this by using our data mapping system. Pick what you want to transfer and determine where it goes just by clicking the necessary checkboxes.

Powerful & accessible

You don’t need to learn the system to take advantage of all features.

Helpful on-screen hints will help you transfer your data quickly and effectively. As a result, you can set up a data import just about anywhere you need.

Customer first

One of the key principles of our company is to provide a service that we would like to receive ourselves. Even though G2 recognized our customer service, we develop continuously.


What are the key reasons to import data to Artologik HelpDesk using Help Desk Migration?

Castle gates

Security first

We do not share any of your information with third parties, and moreover meticulously protect it, so not a thing gets lost or stolen.

Next

Easy to understand wizard to setup import

Our service was designed to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

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Wizard window
Mapping fields window

Alternative and powerful field mapping

Only Help Desk Migration enables you to automatically transfer custom fields, as well as map their destination.

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Maintained relations between objects and people

All tickets will be imported to Artologik HelpDesk with their corresponding agents, contacts, and attachments, thus, saving the previous record of customers' requests.

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Relations illustration

Objects you may import to Artologik HelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to Artologik HelpDesk in six quick steps

  • Get ready

    Sign-up and go to our migration wizard.

  • Pick and link your source support desk with HDM.

  • Connect Artologik HelpDesk

    Give access to your Artologik HelpDesk account.

  • Describe your requirements

    Let us know what components of your migration you want to tweak

  • Have your needs estimated

    We'll research your application and get back to you with a cost and a scope of tasks.

  • Import to Artologik HelpDesk all data

    Transfer all your customer service information in a single push.

We always keep all of your data safe

We consider security and safety very seriously and have built an in-depth set of practices, technologies, and policies to help guarantee your data is protected.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the buyers

Artologik HelpDesk import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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