Artologik HelpDesk to Zent.io
migration service

Effortless , no special expertise or programming required. A complete Artologik HelpDesk to Zent.io data migration software.

More details
Trustworthy and Reputable
Your passwords as well as records are safe with us and will be used for import solely.
Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to begin the the migration.
Complete & Precise
We've taken into account all significant peculiarities of various helpdesks to help you accurately and efficiently migrate large volumes of information

Reasons to use Help Desk Migration to switch from Artologik HelpDesk to Zent.io

Castle gates

Strong safety of your records

The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the records end up being in the right destinations in Zent.io.

Next

Sustained connection between object and people

When migrating your data from Artologik HelpDesk to Zent.io we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Artologik HelpDesk to Zent.io

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Artologik HelpDesk to Zent.io work

  • Prepare

    Sign-up and go to our migration wizard.

  • Connect Artologik HelpDesk

    Select and link your Artologik HelpDesk support desk with HDM.

  • Give the right to access your Zent.io account.

  • Explain your needs

    Let us understand precisely what aspects of your migration you would like to modify

  • Get your requirements estimated

    We'll investigate your application and get back to you with a the overall cost and a scope of tasks.

  • Migrate from Artologik HelpDesk to Zent.io all data

    Move all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Zent.io import

Our staff would be more than happy to run a personalized migration if you have specific requirements.
Get a price estimation

Blog Articles You Might Find Useful

Data Migration Strategies That Actually Work

Data Migration Strategies That Actually Work

August 14, 2019

There are many reasons as to why you would want to switch to a new help desk system. It can be the fact that you’ve grown bigger or maybe your current solution is about to be dropping support. Regardless of the need, it all boils down to the fact that it is critical that you …

Helpdesk with Chat: Easy Way to Better Customer Service

Helpdesk with Chat: Easy Way to Better Customer Service

April 17, 2018

What sets your business apart from other companies who offer the same thing? The answer is quite simple: outstanding, timely customer service. Getting a response within the first hour after reaching out seems like an ordinary thing to a customer. Unfortunately, companies often fail to meet this expectation. Helpdesk with chat comes out as a …

The 10 Languages You Need to Support if You Sell Worldwide

The 10 Languages You Need to Support if You Sell Worldwide

December 24, 2018

For companies selling worldwide, being multilingual is no longer a matter of choice. Today, only 20% of all online content is in English. And while English remains the most widespread language in the business world, in comparison to the other languages, its growth is slowing down. There is a range of factors that determine whether …

Book a Call
cancel
%s
— %s