Salesforce Service Cloud Import Tips

In order to migrate Created at, Closed at, Last modified at and Creator ID parameters to Salesforce Service Cloud you need...

To speed up the migration you can request a temporary increase to your API limit. Please, not that you have...

Workflow automation rules help to get a lot of mundane, manual work out of the way. However, when you’re migrating...

To find private notes open the ticket that contains them and click on Related: Under Case Comments you will see...

Salesforce has this thing called Profiles. With their help, you can define what a user can do in Salesforce. To...