AnswerHub to UseDesk
migration service
Trouble-free , no special knowledge or coding required. A complete AnswerHub to UseDesk data migration instrument.
AnswerHub to UseDesk
The best AnswerHub to UseDesk tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Skip the system analysis and script development processes. Just choose customer info you need to move and start the transition when comfortable.Simple migration
No tech knowledge or skill needed. Just pick what data will go to the new system and observe the magic happening.Data completion
Move your help desk info in full to ensure that no ticket has lost critical customer support details.Effortless process
You don’t have to bother about coding or continuously watch each record transferred.
Just link both platforms, tick what you want to migrate and let the Migration Wizard deal with the remainder.
Preserved connections
From sender information to phone number connection, all you records will keep their initial data structure maintained.
You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will be waiting for you where you left it.
Security is paramount
You data is key which is why we designed a tool that will keep your information untouched.
Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.
Record mapping
Choose information that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to select anything you might actually need.
Guided migration
If you are new to data migrations, worry not. Useful and insightful on-screen prompts will help you migrate your information accurately.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Great service first
Outside of providing great customer support services, we always aim to improve our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are always making great strides to increase the core experience.
Why you should use Help Desk Migration to switch from AnswerHub to UseDesk
Strong privacy of your records
The migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus letting you be sure that the records end up being in the right destinations in UseDesk.Next
Retained connectivity between object and people
When migrating your records from AnswerHub to UseDesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from AnswerHub to UseDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from AnswerHub to UseDesk work
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Get ready
Start with setting up Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from AnswerHub to UseDesk.
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Connect AnswerHub
Fill out the form with required credentials to make it possible for our data migration tool to fetch information from your current help desk.
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Connect UseDesk
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.
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Choose objects
Select the records you want to migrate and set the ticket fields mapping, so the records could be moved based upon your needs
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Migrate limited amount of data
Try out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to UseDesk all data
When everything's tested, choose a quiet time with the least load on the support team and start migrating from AnswerHub to UseDesk.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your UseDesk import
Our team would be more than happy to run a customized migration if you have special needs.
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