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AnswerHub to Snappy
migration service

Effortless , no special know how or coding required. A complete AnswerHub to Snappy data migration instrument.

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Your best tool for AnswerHub to Snappy data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and script development processes. Simply choose customer info you need to migrate and start the transition immediately.
Effortless transition process
No special expertise needed. Just pick what data will go to the target system and observe the miracle happening.
Record structure maintenance
Migrate your help desk data in full to make sure that no ticket is missing vital customer support information.
Automated migration

Afraid that you’ll need special skills to migrate your customer service data? Don’t be as we made sure that our tool accessible as it can possibly be.

Attach the help desks, choose records, click ok, and the migration is ready!

From sender information to phone number connection, your entire database will keep their previous data structure untouched.

You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will be waiting for you where you expected.

Security is priority

You data is key which is why we created a system that will keep your information safe and sound.

Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.

Data mapping

Select information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to select just about everything you might actually need.

Efficient out-of-the-box solution

In just a couple of buttons to press it is possible to pick what goes where, when it goes, and how.

Our developers considered customer experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Customer service first

Except producing great customer support services, we always want to improve our customer service.

As a team, we want you to have the best possible service, which is why we are continuously making great strides to increase the general experience.


Reasons to use Help Desk Migration to migrate data from AnswerHub to Snappy

Castle gates

Strong security of your data

The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right places in Snappy.

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Maintained association between object and people

When migrating your data from AnswerHub to Snappy we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from AnswerHub to Snappy

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from AnswerHub to Snappy work

  • Prepare

    Sign up and go to our migration service.

  • Choose and link your AnswerHub service desk with HDM.

  • Connect Snappy

    Grant the right to access your Snappy account.

  • Outline your business needs

    Let us understand precisely what aspects of your migration you would like to modify

  • Get your preferences estimated

    We'll investigate your case and send you with a price and a scope of work.

  • Migrate from AnswerHub to Snappy all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Snappy import

Our staff would be more than happy to perform a custom migration in case you have particular needs.
Get a price estimation

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