Amazon Redshift import
in a few clicks

Without devs, delays and hustle. With help of robust data import wizard.

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Amazon Redshift import tool you’ve been looking for

Now, there’s no need to worry about any help desk import issues. Complete migration from platform to platform with HDM quick and hassle-free.
Save time & money
Affordable price, a quick transfer to the new system, and no need to design the migration script. All with HDM.
Simple migration course
Simply get the customer info ready for migration beforehand and begin moving your records. It’s not necessary to fiddle with anything.
Key custom records with you
Whether it is for conformity reasons, or convenience, transfer your historical data to the target system to keep the track of customers easier.
Automated method

Only the smallest preparations are to get done on your side. We already wrote the migration method.

All you have to do is configure your help desk import requirements and you’re good to start.

Preserved data structure

With HDM, you don’t have to be concerned that all your moved ticket data will migrate with mixed up arrangement.

Whether it is the requester info or customer details, all of this is accounted for.

Data security

All the passwords you provide throughout the migration procedure are not saved. Only authorized staff can gain access to your profiles or help desk panelrecords.

All your info is under solid protection from the outside world.

Map your information

There’s no need to make extensive data audits to begin your migration.

Use our Migration Wizard to choose the records for data migration right during the process. Decide on what you want to keep and determine where it goes just by clicking corresponding checkboxes.

Robust but transparent

You don’t need to learn the platform peculiarities to use it to its full.

Handy on-screen hints will assist you proceed your entities fast and effectively. As a result, you can set up a data import just about anywhere you like.

Customer first

One of the main priorities of our company is to make a service that we would like to experience ourselves. Even though G2 acclaimed our customer care, we won’t stop there.


Why import data to Amazon Redshift utilizing Help Desk Migration?

Castle gates

Security first

We don't disclose any of your personal information with third parties, as well as meticulously protect it, so not a thing gets lost or stolen.

Next

User-friendly wizard to setup import

Our service was built to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Next

Wizard window
Mapping fields window

Alternative and powerful field mapping

Only Help Desk Migration make it easier to instantly transition custom fields, as well as map their destination.

Next

Preserved relations between objects and people

All tickets will be imported to Amazon Redshift with their respective agents, contacts, and attachments, thereby, saving the history of customers' requests.

Next

Relations illustration

Objects you may import to Amazon Redshift

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to Amazon Redshift in six simple steps

  • Prepare

    Register and go to our migration wizard.

  • Connect source Help Desk

    Pick and link your source support desk with HDM.

  • Give access to your Amazon Redshift account.

  • Clarify your requirements

    Let us understand precisely what elements of your migration you would like to adjust

  • Get your preferences estimated

    We shall research your case and send you with a the overall cost and a scope of work.

  • Import to Amazon Redshift all data

    Transfer all your customer service information in a single push.

We keep all data secure

We take safety very seriously and have developed a comprehensive set of practices , technologies , and policies to help ensure that your data is protected.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the buyers

Amazon Redshift import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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