96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Amazon Redshift to SupportBee
migration service

Effortless , no special expertise or coding required. A complete Amazon Redshift to SupportBee data migration tool.

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Secure and Reputable
Your passwords as well as records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to get started with the migration.
Full & Precise
We've taken into account all significant peculiarities of different helpdesks to let you accurately and efficiently migrate massive amounts of data

Reasons to use Help Desk Migration to switch from Amazon Redshift to SupportBee

Strong security of your records

The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up being in the right places in SupportBee.

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Maintained connection between object and people

When migrating your data from Amazon Redshift to SupportBee we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Amazon Redshift to SupportBee

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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How does data migration from Amazon Redshift to SupportBee work

  • Prepare

    Start with preparing Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from Amazon Redshift to SupportBee.

  • Fill out the form with necessary credentials to permit our data migration tool to fetch information from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Select the information you need to migrate and set the ticket fields mapping, so the records could be migrated based upon your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to SupportBee all data

    When everything's tested, choose a quiet time with the least load on the support staff and begin migrating from Amazon Redshift to SupportBee.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your SupportBee import

Our staff would be more than happy to run a personalized migration in case you have special needs.
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