ALVAO Service Desk import
in a few clicks

Without devs, timelack and hustle. Via robust data import wizard.

More details

Spotless ALVAO Service Desk import services just for you

Your platform migration troubles are behind you now. Total migration from platform to platform with HDM swift and simple.
Less time & money spent
Affordable process cost, a faster transition to the new platform, and no need to design the migration method. All with HDM.
Clean migration course
Just prepare your information for transition in advance and begin moving your records. No need to fiddle with anything.
Key data aside
No matter if it is for conformity reasons, or convenience, move your historical data to the target platform to keep up with customers easier.
Automated method

A bare minimum is required from you. We already made the script.

All you have to do is configure your system import requirements and you’re good to start.

Preserved data structure

With HDM, you don’t have to worry that all of your migrated ticket data will migrate with mixed up structure.

Whether it is sender info or customer contacts, all of this is accounted for.

Your info is protected

When you provide your passwords to our system, you can rest assured.

Only the staff members directly connected to the data transfer will be able to access to your accounts and customer info.

All incoming and outcoming information is shielded by the data encryption systems to prevent any risks.

Place your information

You don’t need to perform considerable amount of data reviews to start your data import.

You can do all of this by using our data mapping system. Decide on what you want to keep and determine where it goes just by clicking available checkboxes.

Robust but transparent

You don’t need to learn the system to use it to its full.

Handy on-screen guides will help you transfer your entities fast and effectively. As a result, you can set up a data import just about anywhere you like.

Customer first

One of the key principles of our team is to make a service that we would like to experience ourselves. Even though G2 recognized our customer care, we won’t stop there.

What are the key reasons to import data to ALVAO Service Desk using Help Desk Migration?

Castle gates

Security first

We do not share any of your information with third parties, and additionally thoroughly protect it, so not a thing gets lost or stolen.


Easy to understand wizard to setup import

Our service was designed to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.


Wizard window
Mapping fields window

Alternative and powerful field mapping

Only Help Desk Migration allows you to automatically transfer custom fields, as well as map their destination.


Maintained relations between objects and people

All tickets will be imported to ALVAO Service Desk with their corresponding agents, contacts, and attachments, as a result, saving the record of customers' requests.


Relations illustration

Objects you may import to ALVAO Service Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to ALVAO Service Desk in six simple steps

  • Get ready

    Register and go to our migration wizard.

  • Select and connect your source support desk with HDM.

  • Grant access to your ALVAO Service Desk account.

  • Detail your requirements

    Let us know exactly what components of your migration you would like to tweak

  • Have your preferences estimated

    We shall investigate your application and get back to you with a the overall cost and a scope of work.

  • Import to ALVAO Service Desk all data

    Transfer all your customer service information in a single push.

We always keep all data safe

We consider safety very seriously and have established a complete set of practices, technologies, and policies to help guarantee your data is protected.

Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the buyers

ALVAO Service Desk import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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