96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

ALVAO Service Desk to UserVoice
migration service

Smooth , no special expertise or programming required. A complete ALVAO Service Desk to UserVoice data migration software.

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Trustworthy and Safe
Your passwords as well as records are safe with us and will be used for import solely.
Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to begin the the migration.
Complete & Precise
We've tackled all major peculiarities of various helpdesks to let you accurately and efficiently migrate large amounts of data

Reasons to use Help Desk Migration to switch from ALVAO Service Desk to UserVoice

Strong safety of your data

The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the records end up being in the right places in UserVoice.

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Sustained association between object and people

When migrating your data from ALVAO Service Desk to UserVoice we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from ALVAO Service Desk to UserVoice

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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How does data migration from ALVAO Service Desk to UserVoice work

  • Prepare

    Start by creating Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from ALVAO Service Desk to UserVoice.

  • Complete the form with requested credentials to make it possible for our data migration tool to access information from your current help desk.

  • Connect UserVoice

    Do the same action to integrate our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Choose the data you want to migrate and set the ticket fields mapping, so the records could be transferred according to your preferences

  • Migrate small amount of data

    Test out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to UserVoice all data

    When everything's tested, choose a quiet time with the minimal load on the support staff and start migrating from ALVAO Service Desk to UserVoice.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your UserVoice import

Our staff would be more than happy to run a custom migration in case you have special needs.
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