ALVAO Service Desk to RSTickets!Pro
migration service

Extremely easy , no special skill set or coding required. A complete ALVAO Service Desk to RSTickets!Pro data migration instrument.

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The best ALVAO Service Desk to RSTickets!Pro tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid the system analysis and script development processes. Simply pick what data you need to transfer and start the transition right away.
Simple transition process
No tech expertise needed. Just pick what data will go to the target solution and enjoy the wonders happening.
Data structure maintenance
Move your help desk info in full to ensure that no ticket is missing critical customer service details.
Easy process

You don’t have to bother about coding or constantly control each piece of info transferred.

Just link your source and target, choose what you need to migrate and allow the tool deal with the rest for you.

Data maintenance

Your information comes unite and we mean it.

Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is behind thick walls. Not even all our employees have see your credentials or records.

You may rest assured that with HDM no hacker attacks will take place.

You control the process

Take complete control of your customer data with our in-app data mapping solution. Select what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a couple of buttons to press you will be able to select what goes where, when it goes, and how.

Our software considered customer experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.

Customer service as priority

As a data import service provider, we work to deliver the best possible migration tool. However, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from ALVAO Service Desk to RSTickets!Pro

Castle gates

Strong privacy of your records

The migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right destinations in RSTickets!Pro.

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Retained connection between object and people

When migrating your records from ALVAO Service Desk to RSTickets!Pro we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from ALVAO Service Desk to RSTickets!Pro

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from ALVAO Service Desk to RSTickets!Pro work

  • Get ready

    Sign-up and go to our migration tool.

  • Choose and connect your ALVAO Service Desk support desk with HDM.

  • Connect RSTickets!Pro

    Grant the right to access your RSTickets!Pro account.

  • Detail your business needs

    Let us know exactly what parts of your migration you need to adjust

  • Get your requirements estimated

    We shall analyze your case and get back to you with a price range and a scope of work.

  • Migrate from ALVAO Service Desk to RSTickets!Pro everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your RSTickets!Pro import

Our team would be more than happy to perform a customized migration in case you have special requirements.
Get a price estimation

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