ALVAO Service Desk to Requestor
migration service

Extremely easy , no special expertise or programming required. A complete ALVAO Service Desk to Requestor data migration instrument.

More details

The best ALVAO Service Desk to Requestor tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and script development processes. Just choose customer info you need to migrate and start the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the new system and observe the miracle happening.
Data completion
Migrate your help desk records in full to make certain that no ticket is missing essential customer service information.
Automated tool

Scared that you’ll have to use special skills to move your info? Don’t be as we made sure that our tool is as easy to use as it can possibly be.

Link the platforms, pick data, click ok, and the migration is ready!

Intact connections

From sender information to phone number connection, all you records will keep their previous data structure maintained.

You don’t have to worry that some data will be missing and service quality will degrade. Everything will arrive where you expected.

Security is paramount

You data is key which is why we designed a system that will keep your information untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.

You’re in control

Take complete control of your information with our internal data mapping solution. Pick what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Simple & effective

In only a couple of clicks it is possible to pick what goes where, when it goes, and in what order.

Our developers took user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Customer service first

Apart from providing great customer support services, we always strive to develop our customer service.

As a company, we want you to have the best possible service, which is why we are continuously putting so much effort to increase the general experience.


Why you should use Help Desk Migration to switch from ALVAO Service Desk to Requestor

Castle gates

Strong security of your information

The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your support service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the records end up in the right places in Requestor.

Next

Maintained connection between object and people

When migrating your records from ALVAO Service Desk to Requestor we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from ALVAO Service Desk to Requestor

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from ALVAO Service Desk to Requestor work

  • Get ready

    Register and go to our migration wizard.

  • Select and connect your ALVAO Service Desk service desk with HDM.

  • Connect Requestor

    Grant access to your Requestor account.

  • Outline your needs

    Let us understand precisely what aspects of your migration you want to modify

  • Get your needs estimated

    We'll investigate your case and get back to you with a price range and a scope of work.

  • Migrate from ALVAO Service Desk to Requestor all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Requestor import

Our team would be more than happy to run a personalized migration in case you have specific needs.
Get a price estimation

Blog Articles You Might Find Useful

What Is A Service Desk and Why You Need One

With the rise of internet technology, the world has shifted to a wide range of tools that are today, considered to be for granted. At…

5 Types of Help Desk Software and Their Use

The number of available and emerging help desks is huge. It may take a while to choose optimal software. However, if you have a clear…

Is Open Source Help Desk Right for Your Business?

One of the most common questions that business owners ask themselves when choosing between a free and a paid version of the software is: "Why…

Book a Call
cancel
%s
— %s