96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

ALVAO Service Desk to Cloud Contact Center
migration service

Effortless , no special knowledge or coding required. A complete ALVAO Service Desk to Cloud Contact Center data migration instrument.

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Trustworthy and Reputable
Your passwords as well as records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to get started with the migration.
Complete & Precise
We've taken into account all significant peculiarities of different helpdesks to help you accurately and efficiently migrate massive volumes of information

Reasons to use Help Desk Migration to switch from ALVAO Service Desk to Cloud Contact Center

Castle gates

Strong safety of your records

The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up being in the right destinations in Cloud Contact Center.

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Sustained relation between object and people

When migrating your data from ALVAO Service Desk to Cloud Contact Center we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from ALVAO Service Desk to Cloud Contact Center

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

Learn more

How does data migration from ALVAO Service Desk to Cloud Contact Center work

  • Prepare

    Sign-up and go to our migration service.

  • Connect ALVAO Service Desk

    Choose and link your ALVAO Service Desk support desk with HDM.

  • Connect Cloud Contact Center

    Give the right to access your Cloud Contact Center account.

  • Explain your requirements

    Let us know exactly what parts of your migration you wish to tweak

  • Have your needs estimated

    We'll investigate your application and get back to you with a cost and a scope of work.

  • Migrate from ALVAO Service Desk to Cloud Contact Center all data

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Cloud Contact Center import

Our staff would be more than happy to run a customized migration if you have special requirements.
Get a price estimation
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