AlphaBlues to Dixa
migration service

Smooth , no special expertise or programming required. A complete AlphaBlues to Dixa data migration software.

More details
Secure and Reputable
Your passwords as well as records are safe with us and will be used for import solely.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to begin the the migration.
Full & Precise
We've tackled all significant peculiarities of various helpdesks to help you accurately and efficiently migrate massive loads of data

Reasons to use Help Desk Migration to switch from AlphaBlues to Dixa

Castle gates

Strong security of your records

The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up being in the right places in Dixa.

Next

When migrating your data from AlphaBlues to Dixa we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from AlphaBlues to Dixa

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from AlphaBlues to Dixa work

  • Prepare

    Sign-up and go to our migration wizard.

  • Connect AlphaBlues

    Opt and link your AlphaBlues service desk with HDM.

  • Connect Dixa

    Give the right to access your Dixa account.

  • Express your needs

    Let us know exactly what components of your migration you wish to fine-tune

  • Have your needs estimated

    We shall research your case and send you with a cost and a scope of work.

  • Migrate from AlphaBlues to Dixa all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Dixa import

Our staff would be more than happy to run a custom migration if you have specific demands.
Get a price estimation

Blog Articles You Might Find Useful

Help Desk Migration vs Salesforce Migration Tool: Which Matches Your Goals Better?

Help Desk Migration vs Salesforce Migration Tool: Which Matches Your Goals Better?

May 29, 2018

If you haven’t already started evaluating alternatives for your Desk help desk, then it’s just about time to give it a thought. Chances are high that by this time your company has accumulated at least a few hundred thousand of support records. That includes Tickets, Agents, Contacts, Notes, Attachments, etc. Transitioning this much data can …

CRM or Help Desk — What’s the Difference Anyway?

CRM or Help Desk — What’s the Difference Anyway?

January 21, 2020

The modern business structure splits into two these days. One is team CRM and the other is team Help Desk. “But why the divide? Aren’t they the same?” – some of you might reason. And frankly, they aren’t. They might look similar but in all honesty, they are two completely different tools that aim to …

A List of 10 Best Apps for Zendesk to Make Your Life Easier in 2020

A List of 10 Best Apps for Zendesk to Make Your Life Easier in 2020

June 10, 2020

The key to success in a customer-driven market is to create and maintain great relationships with customers. Zendesk can help you to do it at scale. With this customer support platform, you can connect with your customers on any channel. In a nutshell, there is no matter whether your clients want to get in touch …

Book a Call
cancel
%s
— %s