Alloy Navigator to Groove
Extremely easy , no special know how or coding required. A complete Alloy Navigator to Groove data migration software.
Trustworthy and ReliableYour passwords along with data are safe with us and will be used for import only.
Fast and UnderstandableHelp Desk Migration does not require any specific competencies or knowledge to get started with the migration.
Complete & AccurateWe've handled all key peculiarities of different helpdesks to help you accurately and efficiently migrate massive volumes of data
Strong safety of your informationThe migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it certainly is simple to move your customer care to a new helpdesk without involving the IT department
Upper-level data mappingOur system allows mapping standard as well as custom fields , thus letting you ensure that the data end up in the right places in Groove.
Sustained connectivity between object and peopleWhen migrating your records from Alloy Navigator to Groove we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Alloy Navigator to Groove
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
In what way does data migration from Alloy Navigator to Groove work
Start off by creating Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from Alloy Navigator to Groove.
Link Alloy Navigator
Fill in the form with requested credentials to permit our data migration tool to access records from your current help desk.
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.
Choose the records you need to migrate and set the ticket fields mapping, so the data could be transferred based upon your preferences
Migrate limited amount of data
Test out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to Groove everything
Once everything's tested out, determine a quiet time with the least load on the support team and begin migrating from Alloy Navigator to Groove.
Your data is in good hands
Automated Migration price
Custom Migration price
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT