Alcea HelpDesk import
in a few clicks

Without devs, timelack and hustle. Via robust data import wizard.

More details
Secure and Safe
Your passwords along with records are safe with us and will be used for import only.
Efficient & Furious
It takes you no longer than 15 minutes to set up the import to Alcea HelpDesk and run the test data transfer.
All Data Import
HDM is capable of importing all major record categories and fields you need, exactly where you want them to be.

What are the key reasons to import data to Alcea HelpDesk
using Help Desk Migration?

Security first

We do not share any of your information with third parties, and moreover meticulously protect it, so nothing gets lost or stolen.

Next

Easy to understand wizard to setup import

Our service was designed to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Next

Alternative and powerful field mapping

Only Help Desk Migration enables you to automatically transfer custom fields, as well as map their destination.

Next

Maintained relations between objects and people

All tickets will be imported to Alcea HelpDesk with their corresponding agents, contacts, and attachments, thus, saving the previous record of customers' requests.

Next

Objects you may import to Alcea HelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to Alcea HelpDesk in six simple steps

  • Get ready

    Register and go to our migration wizard.

  • Select and link your source service desk with HDM.

  • Connect Alcea HelpDesk

    Grant the right to access your Alcea HelpDesk account.

  • Describe your requirements

    Let us understand precisely what aspects of your migration you would like to modify

  • Get your preferences estimated

    We shall investigate your application and get back to you with a the overall cost and a scope of tasks.

  • Import to Alcea HelpDesk everything

    Transfer all your customer support records in a single push.

We always keep all data safe

We consider safety very seriously and have built an in-depth set of practices , technologies , and policies to help ensure your data is secure.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Custom Migration price
Contact us
Any modules, any requirements.
Start free demo migration
Request custom migration
Start new estimation
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Alcea HelpDesk import in a few clicks

Automatically. Securely. Quickly

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Help Desk Migration service


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