Alcea HelpDesk to Magento Help Desk Ultimate
Trouble-free, no special skill set or programming required. A complete Alcea HelpDesk to Magento Help Desk Ultimate data migration tool.
The best Alcea HelpDesk to Magento Help Desk Ultimate tool made for youThere’s no need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and moneyAvoid complex data audit and tool development processes. Simply decide on what data you need to transfer and set off with the transition right away.
Easy transition processNo specific expertise required. Just select what data will go to the target platform and enjoy the wonders happening.
Data structure maintenanceTransfer your help desk records in full to ensure that no ticket is missing critical customer support details.
No need to worry about coding or continuously watch each piece of info moved.
Just attach your source and target, pick what you need to take to a new database and allow the system do the rest for you.
Your customer data comes unite, you can take our word.
Each email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction archive.
Your customer data is behind thick walls. Not even all our employees can see your passwords or other information.
You may be certain with HDM no data breaches are possible.
You’re in control
Take complete control of your information with our in-app data mapping solution. Select what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.
Efficient out-of-the-box solution
In only a couple of buttons to press it will be possible to select the data arrangement, when it starts, and how.
Our tech engineers took user experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.
Customer service as priority
As a data import service supplier, we aim to deliver the most effective migration tool. However, our prime concern is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to migrate data from Alcea HelpDesk to Magento Help Desk Ultimate
Strong safety of your informationThe migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is simple to transfer your customer service to a new helpdesk without involving the IT department.
Excellent data mappingOur system allows mapping standard as well as custom fields, thus helping you to make sure that the data end up being in the right destinations in Magento Help Desk Ultimate.
Sustained connection between object and peopleWhen migrating your records from Alcea HelpDesk to Magento Help Desk Ultimate we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Alcea HelpDesk to Magento Help Desk Ultimate
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Alcea HelpDesk to Magento Help Desk Ultimate work
Start off by setting up Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from Alcea HelpDesk to Magento Help Desk Ultimate.
Connect Alcea HelpDesk
Complete the form with required credentials to permit our data migration tool to fetch information from your current help desk.
Connect Magento Help Desk Ultimate
Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.
Choose the information you want to migrate and set the ticket fields mapping, so the records could be transferred based upon your preferences.
Migrate small amount of data
Try our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to Magento Help Desk Ultimate everything
Once everything's validated, choose a quiet time with the least load on the support team and begin migrating from Alcea HelpDesk to Magento Help Desk Ultimate.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
Let an expert perform your Magento Help Desk Ultimate import
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