Alcea HelpDesk to AzureDesk
Effortless, no special expertise or coding required. A complete Alcea HelpDesk to AzureDesk data migration tool.
Your best tool for Alcea HelpDesk to AzureDesk data migrationNo need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on resourcesSkip the platform analysis and tool development processes. Simply pick the records you need to move and set off with the transition immediately.
Effortless migrationNo special knowledge or skill needed. Just select what data will go to the target solution and see the magic happening.
Record completionMigrate your help desk records in full to make certain that no ticket has lost critical customer service details.
Simple and easy procedure
You don’t have to bother about scripting or constantly watch each record moved.
Just link both platforms, choose what you need to migrate and let the Migration Wizard deal with the remainder.
From sender information to phone number connection, all you records will keep their initial connections maintained.
You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will be waiting for you how you left it.
Security is paramount
Information is everything which is why we designed a system that will keep your data safe and sound.
Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.
Pick data that will be migrated by using our built-in data viewer.
From contacts to tickets to help center solutions, it will be possible to select anything you might actually need.
Simple & effective
In just a few buttons to press you will be able to choose the data arrangement, when it starts, and how.
Our tech engineers considered user experience as a priority and made sure that you will be able to use the system to its fullest.
Customer service first
Apart from providing great customer service, we always want to develop our customer service.
As a team, we want you to enjoy best possible service, which is why we are constantly making great strides to enhance the core experience.
Reasons to use Help Desk Migration to switch from Alcea HelpDesk to AzureDesk
Strong security of your informationThe migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's easy to migrate your customer care to a new helpdesk without involving the IT department.
Advanced data mappingOur service allows mapping standard as well as custom fields, thus letting you make sure that the data end up in the right destinations in AzureDesk.
Maintained association between object and peopleWhen migrating your data from Alcea HelpDesk to AzureDesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Alcea HelpDesk to AzureDesk
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Alcea HelpDesk to AzureDesk work
Register and go to our migration tool.
Connect Alcea HelpDesk
Opt and connect your Alcea HelpDesk support desk with HDM.
Give the right to access your AzureDesk account.
Clarify your business needs
Let us understand precisely what aspects of your migration you want to adjust
Have your needs estimated
We'll analyze your case and send you with a cost and a scope of tasks.
Migrate from Alcea HelpDesk to AzureDesk everything
Move all your customer support records in a single push.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our satisfied buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
Let a professional run your AzureDesk import
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