Akio to EvantoDesk
migration service

Extremely easy , no special expertise or coding required. A complete Akio to EvantoDesk data migration software.

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Trustworthy and Reputable
Your passwords along with records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to get started with the migration.
Complete & Precise
We've handled all significant peculiarities of different helpdesks to help you accurately and efficiently migrate massive volumes of data

Why you should use Help Desk Migration to switch from Akio to EvantoDesk

Castle gates

Strong safety of your records

The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right places in EvantoDesk.

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When migrating your records from Akio to EvantoDesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Akio to EvantoDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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In what way does data migration from Akio to EvantoDesk work

  • Get ready

    Sign-up and go to our migration tool.

  • Connect Akio

    Choose and link your Akio service desk with HDM.

  • Grant the right to access your EvantoDesk account.

  • Explain your business needs

    Let us know exactly what elements of your migration you would like to fine-tune

  • Get your preferences estimated

    We will analyze your case and send you with a the overall cost and a scope of work.

  • Migrate from Akio to EvantoDesk everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your EvantoDesk import

Our team would be more than happy to run a custom migration if you have special requirements.
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