AIhelp import
in a few clicks

Without techs, timelack and hustle. With step-by-step AIhelp import setup form.

More details

Spotless AIhelp import services just for you

Now, there’s no need to worry about any help desk import troubles. Full platform to platform migration with HDM quick and simple.
Less time & money spent
Clear process cost, a speedy transfer to the new help desk, and no need to create the migration method. Get it all with HDM service.
Transparent setup
Simply prepare your information for the import beforehand and begin moving your data. No need to deal with everything alone.
Key custom records with you
Regardless of your reasons, transfer your historical data to the new tool to keep up with customer data easier.
Automatic migration

Why waste time moving data manually when a tool can do it?

Our import tool will deliver every piece of info so you don’t have to.

Connection coherence

All your customer records will move complete and whole. From sender and receiver info to attachments and signatures, all data structure will be maintained.

The same applies to the help desk and CSV data. As a result, you get your exact information.

Data protection

All the passwords you provide during the migration process are not stored. Only authorized staff can get access to your profiles or help desk dashboards.

All your info is behind a thick wall from any type of danger.

Data mapping

Choose what piece of info will migrate to your new help desk yourself.

Throughout the data migration, you can choose what entities to leave behind and what will move.

Simplicity

The full process was deliberately created to let users to complete the migration themselves.

You don’t have to have advanced experience or exceptional knowledge, just follow the shown hints.

Great customer service

Our main goal is to make our service as convenient to you as possible, and G2 Crowd has already recognized it. We always go after high-level service and proper assistance.

Regardless of the way you contact us, we are always ready to tackle your migration issues.


What are the key reasons to import data to AIhelp utilizing Help Desk Migration?

Castle gates

Security first

We do not disclose any of your information with third parties, and moreover meticulously protect it, so not a thing gets lost or stolen.

Next

Easy to understand wizard to setup import

Our service was developed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Next

Wizard window
Mapping fields window

Alternative and powerful field mapping

Only Help Desk Migration enables you to instantly transfer custom fields, as well as map their location.

Next

Maintained relations between objects and people

All tickets will be imported to AIhelp with their corresponding agents, contacts, and attachments, thereby, saving the history of customers' requests.

Next

Relations illustration

Objects you may import to AIhelp

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to AIhelp in six quick steps

  • Get ready

    Sign-up and go to our migration wizard.

  • Opt and link your source support desk with HDM.

  • Connect AIhelp

    Grant the right to access your AIhelp account.

  • Clarify your needs

    Let us know exactly what components of your migration you wish to tweak

  • Have your needs estimated

    We'll analyze your case and send you with a total price and a scope of tasks.

  • Import to AIhelp everything

    Move all your customer support records in a single push.

We always keep all of your data safe

We consider security and safety very seriously and have developed an in-depth set of practices, technologies, and policies to help ensure that your data is protected.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the buyers

AIhelp import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

Blog Articles You Might Find Useful

How To Pick The Right Data Migration Tool

With so many data migration tools being released every year, picking one has become a task in itself. You have freeware options, paid solutions, custom-tailored…

Why Do Companies Switch Customer Service Software? Top Reasons Explained

Let’s be clear: businesses embrace the customer requirements or go dark. When the tweaks of the workflows bring no joy, the migration to another help…

Your Bad Data Migration Playbook

Customer history in any company or organization is a precious commodity. It is your number one asset because it represents solved customers’ challenges and personal…

Book a Call
cancel
%s
— %s