AIhelp to Amazon Redshift
migration service

Trouble-free , no special knowledge or coding required. A complete AIhelp to Amazon Redshift data migration instrument.

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Secure and Safe
Your passwords along with records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special skills or knowledge to get started with the migration.
Full & Precise
We've considered all major peculiarities of different helpdesks to let you accurately and efficiently migrate massive amounts of information

Why you should use Help Desk Migration to switch from AIhelp to Amazon Redshift

Castle gates

Strong security of your data

The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right destinations in Amazon Redshift.

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Maintained connection between object and people

When migrating your records from AIhelp to Amazon Redshift we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from AIhelp to Amazon Redshift

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from AIhelp to Amazon Redshift work

  • Get ready

    Sign up and go to our migration service.

  • Opt and link your AIhelp support desk with HDM.

  • Connect Amazon Redshift

    Grant access to your Amazon Redshift account.

  • Clarify your requirements

    Let us understand precisely what aspects of your migration you would like to tweak

  • Get your preferences estimated

    We'll investigate your case and send you with a the overall cost and a scope of work.

  • Migrate from AIhelp to Amazon Redshift everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Amazon Redshift import

Our team would be more than happy to run a customized migration in case you have particular needs.
Get a price estimation

Blog Articles You Might Find Useful

How to Get Started with Your Help Desk Migration Project Plan

How to Get Started with Your Help Desk Migration Project Plan

February 7, 2019

First-class customer service is that one thing on which the whole business depends. Business owners of both small companies and large enterprises pay attention to customer experience and for that reason often use a help desk to provide the top-notch customer support. A reliable help desk that facilitates outstanding customer support and employee productivity is …

Is Migrating Historical Data Worth the Splurge?

Is Migrating Historical Data Worth the Splurge?

July 5, 2018

So, the choice is made. You’re getting ready to say goodbye to the old helpdesk, or maybe you’ve already purchased the licenses and have agents working in the new helpdesk. But what do you do with all the customers that still have their issues open? And those who recently or not so recently contacted your …

What is and Why You Should Do Data Mapping

What is and Why You Should Do Data Mapping

March 6, 2020

If you’ve worked with data at least once in your life, you’ve probably heard about a process called data mapping. A necessary process that will ensure that your next transition will not only be smooth but much faster than initially expected? But how data mapping works? How does it relate to speed? And what’s the …

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